Large language models (LLMs) are increasingly capable and prevalent, and can be used to produce creative content. The quality of content is influenced by the prompt used, with more specific prompts that incorporate examples generally producing better results. On from this, it could be seen that using instructions written for crowdsourcing tasks (that are specific and include examples to guide workers) could prove effective LLM prompts. To explore this, we used a previous crowdsourcing pipeline that gave examples to people to help them generate a collectively diverse corpus of motivational messages. We then used this same pipeline to generate messages using GPT-4, and compared the collective diversity of messages from: (1) crowd-writers, (2) GPT-4 using the pipeline, and (3 & 4) two baseline GPT-4 prompts. We found that the LLM prompts using the crowdsourcing pipeline caused GPT-4 to produce more diverse messages than the two baseline prompts. We also discuss implications from messages generated by both human writers and LLMs.

Crowdsourcing can collect many diverse ideas by prompting ideators individually, but this can generate redundant ideas. Prior methods reduce redundancy by presenting peers’ ideas or peer-proposed prompts, but these require much human coordination. We introduce Directed Diversity, an automatic prompt selection approach that leverages language model embedding distances to maximize diversity. Ideators can be directed towards diverse prompts and away from prior ideas, thus improving their collective creativity. Since there are diverse metrics of diversity, we present a Diversity Prompting Evaluation Framework consolidating metrics from several research disciplines to analyze along the ideation chain — prompt selection, prompt creativity, prompt-ideation mediation, and ideation creativity. Using this framework, we evaluated Directed Diversity in a series of a simulation study and four user studies for the use case of crowdsourcing motivational messages to encourage physical activity. We show that automated diverse prompting can variously improve collective creativity across many nuanced metrics of diversity.

Interpretable machine learning models trade -off accuracy for simplicity to make explanations more readable and easier to comprehend. Drawing from cognitive psychology theories in graph comprehension, we formalize readability as visual cognitive chunks to measure and moderate the cognitive load in explanation visualizations. We present Cognitive-GAM (COGAM) to generate explanations with desired cognitive load and accuracy by combining the expressive nonlinear generalized additive models (GAM) with simpler sparse linear models. We calibrated visual cognitive chunks with reading time in a user study, characterized the trade-off between cognitive load and accuracy for four datasets in simulation studies, and evaluated COGAM against baselines with users. We found that COGAM can decrease cognitive load without decreasing accuracy and/or increase accuracy without increasing cognitive load. Our framework and empirical measurement instruments for cognitive load will enable more rigorous assessment of the human interpretability of explainable AI.

Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized content. These threats are further exacerbated by the rise of hidden AI-driven algorithms working behind the scenes to shape users' thoughts, attitudes, and behaviour. We investigate how multimedia researchers can help tackle these problems to level the playing field for social media users. We perform a comprehensive survey of algorithmic threats on social media and use it as a lens to set a challenging but important research agenda for effective and real-time user nudging. We further implement a conceptual prototype and evaluate it with experts to supplement our research agenda. This paper calls for solutions that combat the algorithmic threats on social media by utilizing machine learning and multimedia content analysis techniques but in a transparent manner and for the benefit of the users.

From healthcare to criminal justice, artificial intelligence (AI) is increasingly supporting high-consequence human decisions. This has spurred the field of explainable AI (XAI). This paper seeks to strengthen empirical application-specific investigations of XAI by exploring theoretical underpinnings of human decision making, drawing from the fields of philosophy and psychology. In this paper, we propose a conceptual framework for building human-centered, decision-theory-driven XAI based on an extensive review across these fields. Drawing on this framework, we identify pathways along which human cognitive patterns drives needs for building XAI and how XAI can mitigate common cognitive biases. We then put this framework into practice by designing and implementing an explainable clinical diagnostic tool for intensive care phenotyping and conducting a co-design exercise with clinicians. Thereafter, we draw insights into how this framework bridges algorithm-generated explanations and human decision-making theories. Finally, we discuss implications for XAI design and development.

Search engines are still the most common way of finding information on the Web. However, they are largely unable to provide satisfactory answers to time- and location-specific queries. Such queries can best and often only be answered by humans that are currently on-site. Although online platforms for community question answering are very popular, very few exceptions consider the notion of users’ current physical locations. In this article, we present CloseUp, our prototype for the seamless integration of community-driven live search into a Google-like search experience. Our efforts focus on overcoming the defining differences between traditional Web search and community question answering, namely the formulation of search requests (keyword-based queries vs. well-formed questions) and the expected response times (milliseconds vs. minutes/hours). To this end, the system features a deep learning pipeline to analyze submitted queries and translate relevant queries into questions. Searching users can submit suggested questions to a community of mobile users. CloseUp provides a stand-alone mobile application for submitting, browsing, and replying to questions. Replies from mobile users are presented as live results in the search interface. Using a field study, we evaluated the feasibility and practicability of our approach.

Advances in artificial intelligence, sensors and big data management have far-reaching societal impacts. As these systems augment our everyday lives, it becomes increasing-ly important for people to understand them and remain in control. We investigate how HCI researchers can help to develop accountable systems by performing a literature analysis of 289 core papers on explanations and explaina-ble systems, as well as 12,412 citing papers. Using topic modeling, co-occurrence and network analysis, we mapped the research space from diverse domains, such as algorith-mic accountability, interpretable machine learning, context-awareness, cognitive psychology, and software learnability. We reveal fading and burgeoning trends in explainable systems, and identify domains that are closely connected or mostly isolated. The time is ripe for the HCI community to ensure that the powerful new autonomous systems have intelligible interfaces built-in. From our results, we propose several implications and directions for future research to-wards this goal.

In the offline world, getting to know new people is heavily influenced by people’s physical context, that is, their current geolocation. People meet in classes, bars, clubs, public transport, and so on. In contrast, first-generation online social networks such as Facebook or Google+ do not consider users’ context and thus mainly reflect real-world relationships (e.g., family, friends, colleagues). Location-based social networks, or second-generation social networks, such as Foursquare or Facebook Places, take the physical location of users into account to find new friends. However, with the increasing number and wide range of popular platforms and services on the Web, people spend a considerable time moving through the online worlds. In this article, we introduce cyber-physical social networks (CPSN) as the third generation of online social networks. Beside their physical locations, CPSN consider also users’ virtual locations for connecting to new friends. In a nutshell, we regard a web page as a place where people can meet and interact. The intuition is that a web page is a good indicator for a user’s current interest, likings, or information needs. Moreover, we link virtual and physical locations, allowing for users to socialize across the online and offline world. Our main contributions focus on the two fundamental tasks of creating meaningful virtual locations as well as creating meaningful links between virtual and physical locations, where “meaningful” depends on the application scenario. To this end, we present OneSpace, our prototypical implementation of a cyber-physical social network. OneSpace provides a live and social recommendation service for touristic venues (e.g., hotels, restaurants, attractions). It allows mobile users close to a venue and web users browsing online content about the venue to connect and interact in an ad hoc manner. Connecting users based on their shared virtual and physical locations gives way to a plethora of novel use cases for social computing, as we will illustrate. We evaluate our proposed methods for constructing and linking locations and present the results of a first user study investigating the potential impact of cyber-physical social networks.