Numerous online services are data-driven: the behavior of users affects the system’s parameters, and the system’s parameters affect the users’ experience of the service, which in turn affects the way users may interact with the system. For example, people may choose to use a service only for tasks that already works well, or they may choose to switch to a different service. These adaptations influence the ability of a system to learn about a population of users and tasks in order to improve its performance broadly. In this work, we analyze a class of such dynamics—where users allocate their participation amongst services to reduce the individual risk they experience, and services update their model parameters to reduce the service’s risk on their current user population. We refer to these dynamics as \emph{risk-reducing}, which cover a broad class of common model updates including gradient descent and multiplicative weights. For this general class of dynamics, we show that asymptotically stable equilibria are always segmented, with sub-populations allocated to a single learner. Under mild assumptions, the utilitarian social optimum is a stable equilibrium. In contrast to previous work, which shows that repeated risk minimization can result in representation disparity and high overall loss with a single learner (Hashimoto et al., 2018; Miller et al., 2021), we find that repeated myopic updates with multiple learners lead to better outcomes. We illustrate the phenomena via a simulated example initialized from real data.

This paper investigates ML systems serving a group of users, with multiple models/services, each aimed at specializing to a sub-group of users. We consider settings where upon deploying a set of services, users choose the one minimizing their personal losses and the learner iteratively learns by interacting with diverse users. Prior research shows that the outcomes of learning dynamics, which comprise both the services' adjustments and users' service selections, hinge significantly on the initial conditions. However, finding good initial conditions faces two main challenges: (i) \emph{Bandit feedback:} Typically, data on user preferences are not available before deploying services and observing user behavior; (ii) \emph{Suboptimal local solutions:} The total loss landscape (i.e., the sum of loss functions across all users and services) is not convex and gradient-based algorithms can get stuck in poor local minima. We address these challenges with a randomized algorithm to adaptively select a minimal set of users for data collection in order to initialize a set of services. Under mild assumptions on the loss functions, we prove that our initialization leads to a total loss within a factor of the \textit{globally optimal total loss,with complete user preference data}, and this factor scales logarithmically in the number of services. This result is a generalization of the well-known $k$-means++ guarantee to a broad problem class which is also of independent interest. The theory is complemented by experiments on real as well as semi-synthetic datasets.

We consider the problem of training private recommendation models with access to public item features. Training with Differential Privacy (DP) offers strong privacy guarantees, at the expense of loss in recommendation quality. We show that incorporating public item features during training can help mitigate this loss in quality. We propose a general approach based on collective matrix factorization (CMF), that works by simultaneously factorizing two matrices: the user feedback matrix (representing sensitive data) and an item feature matrix that encodes publicly available (non-sensitive) item information.

Designing recommendation systems that serve content aligned with time varying preferences requires proper accounting of the feedback effects of recommendations on human behavior and psychological condition. We argue that modeling the influence of recommendations on people’s preferences must be grounded in psychologically plausible models. We contribute a methodology for developing grounded dynamic preference models. We demonstrate this method with models that capture three classic effects from the psychology literature: Mere-Exposure, Operant Conditioning, and Hedonic Adaptation. We conduct simulation-based studies to show that the psychological models manifest distinct behaviors that can inform system design. Our study has two direct implications for dynamic user modeling in recommendation systems. First, the methodology we outline is broadly applicable for psychologically grounding dynamic preference models. It allows us to critique recent contributions based on their limited discussion of psychological foundation and their implausible predictions. Second, we discuss implications of dynamic preference models for recommendation systems evaluation and design. In an example, we show that engagement and diversity metrics may be unable to capture desirable recommendation system performance.

In this work, we consider how preference models in interactive recommendation systems determine the availability of content and users’ opportunities for discovery. We propose an evaluation procedure based on stochastic reachability to quantify the maximum probability of recommending a target piece of content to an user for a set of allowable strategic modifications. This framework allows us to compute an upper bound on the likelihood of recommendation with minimal assumptions about user behavior. Stochastic reachability can be used to detect biases in the availability of content and diagnose limitations in the opportunities for discovery granted to users. We show that this metric can be computed efficiently as a convex program for a variety of practical settings, and further argue that reachability is not inherently at odds with accuracy. We demonstrate evaluations of recommendation algorithms trained on large datasets of explicit and implicit ratings. Our results illustrate how preference models, selection rules, and user interventions impact reachability and how these effects can be distributed unevenly.

Since the mid-90s there has been a widely-held belief that signature files are inferior to inverted files for text indexing. In recent years the Bing search engine has developed and deployed an index based on bit-sliced signatures. This index, known as BitFunnel, replaced an existing production system based on an inverted index. The driving factor behind the shift away from the inverted index was operational cost savings. This paper describes algorithmic innovations and changes in the cloud computing landscape that led us to reconsider and eventually field a technology that was once considered unusable. The BitFunnel algorithm directly addresses four fundamental limitations in bit-sliced block signatures. At the same time, our mapping of the algorithm onto a cluster offers opportunities to avoid other costs associated with signatures. We show these innovations yield a significant efficiency gain versus classic bit-sliced signatures and then compare BitFunnel with Partitioned Elias-Fano Indexes, MG4J, and Lucene.