Abstract Automatic translation systems offer a powerful solution to bridge language barriers in scenarios where participants do not share a common language. However, these systems can introduce errors leading to misunderstandings and conversation breakdown. A key issue is that current systems fail to incorporate the rich contextual information necessary to resolve ambiguities and omitted details, resulting in literal, inappropriate, or misaligned translations. In this work, we present a framework to improve large language model-based translation systems by incorporating contextual information in bilingual conversational settings during training and inference. We validate our proposed framework on two task-oriented domains: customer chat and user-assistant interaction. Across both settings, the system produced by our framework—TowerChat—consistently results in better translations than state-of-the-art systems like GPT-4o and TowerInstruct, as measured by multiple automatic translation quality metrics on several language pairs. We also show that the resulting model leverages context in an intended and interpretable way, improving consistency between the conveyed message and the generated translations.1

Abstract Reinforcement learning (RL) has been proven to be an effective and robust method for training neural machine translation systems, especially when paired with powerful reward models that accurately assess translation quality. However, most research has focused on RL methods that use sentence-level feedback, leading to inefficient learning signals due to the reward sparsity problem—the model receives a single score for the entire sentence. To address this, we propose a novel approach that leverages fine-grained, token-level quality assessments along with error severity levels using RL methods. Specifically, we use xCOMET, a state-of-the-art quality estimation system, as our token-level reward model. We conduct experiments on small and large translation datasets with standard encoder-decoder and large language models-based machine translation systems, comparing the impact of sentence-level versus fine-grained reward signals on translation quality. Our results show that training with token-level rewards improves translation quality across language pairs over baselines according to both automatic and human evaluation. Furthermore, token-level reward optimization improves training stability, evidenced by a steady increase in mean rewards over training epochs.

Emmy Liu, Amanda Bertsch, Lintang Sutawika, Lindia Tjuatja, Patrick Fernandes, Lara Marinov, Michael Chen, Shreya Singhal, Carolin Lawrence, Aditi Raghunathan, Kiril Gashteovski, Graham Neubig. Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing. 2025.

General-purpose LLM judges capable of human-level evaluation provide not only a scalable and accurate way of evaluating instruction-following LLMs but also new avenues for supervising and improving their performance. One promising way of leveraging LLM judges for supervision is through Minimum Bayes Risk (MBR) decoding, which uses a reference-based evaluator to select a high-quality output from amongst a set of candidate outputs. In the first part of this work, we explore using MBR decoding as a method for improving the test-time performance of instruction-following LLMs. We find that MBR decoding with reference-based LLM judges substantially improves over greedy decoding, best-of-N decoding with reference-free judges and MBR decoding with lexical and embedding-based metrics on AlpacaEval and MT-Bench. These gains are consistent across LLMs with up to 70B parameters, demonstrating that smaller LLM judges can be used to supervise much larger LLMs. Then, seeking to retain the improvements from MBR decoding while mitigating additional test-time costs, we explore iterative self-training on MBR-decoded outputs. We find that self-training using Direct Preference Optimisation leads to significant performance gains, such that the self-trained models with greedy decoding generally match and sometimes exceed the performance of their base models with MBR decoding.

Reinforcement learning from human feedback (RLHF) is a recent technique to improve the quality of the text generated by a language model, making it closer to what humans would generate.A core ingredient in RLHF’s success in aligning and improving large language models (LLMs) is its \textit{reward model}, trained using human feedback on model outputs. In machine translation (MT), where metrics trained from human annotations can readily be used as reward models, recent methods using \textit{minimum Bayes risk} decoding and reranking have succeeded in improving the final quality of translation.In this study, we comprehensively explore and compare techniques for integrating quality metrics as reward models into the MT pipeline. This includes using the reward model for data filtering, during the training phase through RL, and at inference time by employing reranking techniques, and we assess the effects of combining these in a unified approach.Our experimental results, conducted across multiple translation tasks, underscore the crucial role of effective data filtering, based on estimated quality, in harnessing the full potential of RL in enhancing MT quality.Furthermore, our findings demonstrate the effectiveness of combining RL training with reranking techniques, showcasing substantial improvements in translation quality.

Sweta Agrawal, José G. C. De Souza, Ricardo Rei, António Farinhas, Gonçalo Faria, Patrick Fernandes, Nuno M Guerreiro, Andre Martins. Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing. 2024.

Abstract Despite the recent success of automatic metrics for assessing translation quality, their application in evaluating the quality of machine-translated chats has been limited. Unlike more structured texts like news, chat conversations are often unstructured, short, and heavily reliant on contextual information. This poses questions about the reliability of existing sentence-level metrics in this domain as well as the role of context in assessing the translation quality. Motivated by this, we conduct a meta-evaluation of existing automatic metrics, primarily designed for structured domains such as news, to assess the quality of machine-translated chats. We find that reference-free metrics lag behind reference-based ones, especially when evaluating translation quality in out-of-English settings. We then investigate how incorporating conversational contextual information in these metrics for sentence-level evaluation affects their performance. Our findings show that augmenting neural learned metrics with contextual information helps improve correlation with human judgments in the reference-free scenario and when evaluating translations in out-of-English settings. Finally, we propose a new evaluation metric, Context-MQM, that utilizes bilingual context with a large language model (LLM) and further validate that adding context helps even for LLM-based evaluation metrics.

Although proper handling of discourse significantly contributes to the quality of machine translation (MT), these improvements are not adequately measured in common translation quality metrics.Recent works in context-aware MT attempt to target a small set of discourse phenomena during evaluation, however not in a fully systematic way.In this paper, we develop the Multilingual Discourse-Aware (MUDA) benchmark, a series of taggers that identify and evaluate model performance on discourse phenomena in any given dataset.The choice of phenomena is inspired by a novel methodology to systematically identify translations requiring context.We confirm the difficulty of previously studied phenomena while uncovering others that were previously unaddressed.We find that common context-aware MT models make only marginal improvements over context-agnostic models, which suggests these models do not handle these ambiguities effectively.We release code and data for 14 language pairs to encourage the MT community to focus on accurately capturing discourse phenomena.1

In this work, we provide a large-scale empirical study of the scaling properties of multilingual neural machine translation models. We examine how increases in the model size affect the model performance and investigate the role of the individual language pair weights on the scaling behavior. We find that these weights only affect the multiplicative factor of the scaling law, and in particular, the scaling exponent is unaffected by them. Through a novel joint scaling law formulation, we compute the effective number of parameters allocated to each language pair and examine the role of language similarity in the scaling behavior of our models. We find little evidence that language similarity has any impact. In contrast, ``direction'' of the multilinguality plays a significant role, with models translating from multiple languages into English having a larger number of effective parameters per task than their reversed counterparts. Finally, we leverage our observations to predict the performance of multilingual models trained with any language weighting at any scale, greatly reducing efforts required for language balancing in large multilingual models. Our findings apply to both in-domain and out-of-domain test sets and to multiple evaluation metrics, such as ChrF and BLEURT.

Despite the remarkable advancements in machine translation, the current sentence-level paradigm faces challenges when dealing with highly-contextual languages like Japanese. In this paper, we explore how context-awareness can improve the performance of the current Neural Machine Translation (NMT) models for English-Japanese business dialogues translation, and what kind of context provides meaningful information to improve translation. As business dialogue involves complex discourse phenomena but offers scarce training resources, we adapted a pretrained mBART model, finetuning on multi-sentence dialogue data, which allows us to experiment with different contexts. We investigate the impact of larger context sizes and propose novel context tokens encoding extra-sentential information, such as speaker turn and scene type. We make use of Conditional Cross-Mutual Information (CXMI) to explore how much of the context the model uses and generalise CXMI to study the impact of the extra sentential context. Overall, we find that models leverage both preceding sentences and extra-sentential context (with CXMI increasing with context size) and we provide a more focused analysis on honorifics translation. Regarding translation quality, increased source-side context paired with scene and speaker information improves the model performance compared to previous work and our context-agnostic baselines, measured in BLEU and COMET metrics.

Abstract Natural language generation has witnessed significant advancements due to the training of large language models on vast internet-scale datasets. Despite these advancements, there exists a critical challenge: These models can inadvertently generate content that is toxic, inaccurate, and unhelpful, and existing automatic evaluation metrics often fall short of identifying these shortcomings. As models become more capable, human feedback is an invaluable signal for evaluating and improving models. This survey aims to provide an overview of recent research that has leveraged human feedback to improve natural language generation. First, we introduce a taxonomy distilled from existing research to categorize and organize the varied forms of feedback. Next, we discuss how feedback can be described by its format and objective, and cover the two approaches proposed to use feedback (either for training or decoding): directly using feedback or training feedback models. We also discuss existing datasets for human-feedback data collection, and concerns surrounding feedback collection. Finally, we provide an overview of the nascent field of AI feedback, which uses large language models to make judgments based on a set of principles and minimize the need for human intervention. We also release a website of this survey at feedback-gap-survey.info.

Patrick Fernandes, António Farinhas, Ricardo Rei, José De Souza, Perez Ogayo, Graham Neubig, Andre Martins. Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies. 2022.

Modern machine learning models are opaque, and as a result there is a burgeoning academic subfield on methods that explain these models' behavior. However, what is the precise goal of providing such explanations, and how can we demonstrate that explanations achieve this goal? Some research argues that explanations should help teach a student (either human or machine) to simulate the model being explained, and that the quality of explanations can be measured by the simulation accuracy of students on unexplained examples. In this work, leveraging meta-learning techniques, we extend this idea to improve the quality of the explanations themselves, specifically by optimizing explanations such that student models more effectively learn to simulate the original model. We train models on three natural language processing and computer vision tasks, and find that students trained with explanations extracted with our framework are able to simulate the teacher significantly more effectively than ones produced with previous methods. Through human annotations and a user study, we further find that these learned explanations more closely align with how humans would explain the required decisions in these tasks. Our code is available at https://github.com/coderpat/learning-scaffold.

Patrick Fernandes, Kayo Yin, Graham Neubig, André F. T. Martins. Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing (Volume 1: Long Papers). 2021.

Kayo Yin, Patrick Fernandes, Danish Pruthi, Aditi Chaudhary, André F. T. Martins, Graham Neubig. Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing (Volume 1: Long Papers). 2021.