Modeling user action sequences has become a popular focus in industrial recommendation system research, particularly for Click-Through Rate (CTR) prediction tasks. However, industry-scale CTR models often rely on short user sequences, limiting their ability to capture long-term behavior. They also rarely address the infrastructure challenges involved in efficiently serving large-scale sequential models. Additionally, these models typically lack an integrated action-prediction task within a point-wise ranking framework, reducing their predictive power. We introduce TransAct V2, a production model for Pinterest's Homefeed ranking system, featuring three key innovations: (1) leveraging very long user sequences to improve CTR predictions, (2) employing scalable, low-latency deployment solutions tailored to handle the computational demands of extended user action sequences, and (3) integrating a Next Action Loss function for enhanced user action forecasting. To overcome latency and storage constraints, we leverage efficient data-processing strategies and model-serving optimizations, enabling seamless industrial-scale deployment. Our approach's effectiveness is further demonstrated through ablation studies. Furthermore, extensive offline and online A/B experiments confirm major gains in key metrics, including engagement volume and recommendation diversity, showcasing TransAct V2's real-world impact.

User activity sequences have emerged as one of the most important signals in recommender systems.We present a foundational model, PinFM, for understanding user activity sequences across multiple applications at a billion-scale visual discovery platform.We pretrain a transformer model with 20B+ parameters using extensive user activity data, then fine-tune it for specific applications, efficiently coupling it with existing models.While this pretrainingand-fine-tuning approach has been popular in other domains, such as Vision and NLP, its application in industrial recommender systems presents numerous challenges.The foundational model must be scalable enough to score millions of items every second while meeting tight cost and latency constraints imposed by these systems,.Additionally, it should capture the interactions between user activities and other features and handle new items that were not present during the pretraining stage.We developed innovative techniques to address these challenges.Our infrastructure and algorithmic optimizations, such as the Deduplicated Cross-Attention Transformer (DCAT), improved our throughput by 600% on Pinterest internal data.We demonstrate that PinFM can learn interactions between user sequences and candidate items * Work done at Pinterest.

ID-based embeddings are widely used in web-scale online recommendation systems. However, their susceptibility to overfitting, particularly due to the long-tail nature of data distributions, often limits training to a single epoch, a phenomenon known as the "one-epoch problem." This challenge has driven research efforts to optimize performance within the first epoch by enhancing convergence speed or feature sparsity. In this study, we introduce a novel two-stage training strategy that incorporates a pre-training phase using a minimal model with contrastive loss, enabling broader data coverage for the embedding system. Our offline experiments demonstrate that multi-epoch training during the pre-training phase does not lead to overfitting, and the resulting embeddings improve online generalization when fine-tuned for more complex downstream recommendation tasks. We deployed the proposed system in live traffic at Pinterest, achieving significant site-wide engagement gains.

Sequential models that encode user activity for next action prediction have become a popular design choice for building web-scale personalized recommendation systems. Traditional methods of sequential recommendation either utilize end-to-end learning on realtime user actions, or learn user representations separately in an offline batch-generated manner. This paper (1) presents Pinterest's ranking architecture for Homefeed, our personalized recommendation product and the largest engagement surface; (2) proposes TransAct, a sequential model that extracts users' short-term preferences from their realtime activities; (3) describes our hybrid approach to ranking, which combines end-to-end sequential modeling via TransAct with batch-generated user embeddings. The hybrid approach allows us to combine the advantages of responsiveness from learning directly on realtime user activity with the cost-effectiveness of batch user representations learned over a longer time period. We describe the results of ablation studies, the challenges we faced during productionization, and the outcome of an online A/B experiment, which validates the effectiveness of our hybrid ranking model. We further demonstrate the effectiveness of TransAct on other surfaces such as contextual recommendations and search. Our model has been deployed to production in Homefeed, Related Pins, Notifications, and Search at Pinterest.

Latent user representations are widely adopted in the tech industry for powering personalized recommender systems. Most prior work infers a single high dimensional embedding to represent a user, which is a good starting point but falls short in delivering a full understanding of the user's interests. In this work, we introduce PinnerSage, an end-to-end recommender system that represents each user via multi-modal embeddings and leverages this rich representation of users to provides high quality personalized recommendations. PinnerSage achieves this by clustering users' actions into conceptually coherent clusters with the help of a hierarchical clustering method (Ward) and summarizes the clusters via representative pins (Medoids) for efficiency and interpretability. PinnerSage is deployed in production at Pinterest and we outline the several design decisions that makes it run seamlessly at a very large scale. We conduct several offline and online A/B experiments to show that our method significantly outperforms single embedding methods.

Recommender systems that can learn from cross-session data to dynamically predict the next item a user will choose are crucial for online platforms. However, existing approaches often use out-of-the-box sequence models which are limited by speed and memory consumption, are often infeasible for production environments, and usually do not incorporate cross-session information, which is crucial for effective recommendations. Here we propose Hierarchical Temporal Convolutional Networks (HierTCN), a hierarchical deep learning architecture that makes dynamic recommendations based on users' sequential multi-session interactions with items. HierTCN is designed for web-scale systems with billions of items and hundreds of millions of users. It consists of two levels of models: The high-level model uses Recurrent Neural Networks (RNN) to aggregate users' evolving long-term interests across different sessions, while the low-level model is implemented with Temporal Convolutional Networks (TCN), utilizing both the long-term interests and the short-term interactions within sessions to predict the next interaction. We conduct extensive experiments on a public XING dataset and a large-scale Pinterest dataset that contains 6 million users with 1.6 billion interactions. We show that HierTCN is 2.5x faster than RNN-based models and uses 90% less data memory compared to TCN-based models. We further develop an effective data caching scheme and a queue-based mini-batch generator, enabling our model to be trained within 24 hours on a single GPU. Our model consistently outperforms state-of-the-art dynamic recommendation methods, with up to 18% improvement in recall and 10% in mean reciprocal rank.

Recent advancements in deep neural networks for graph-structured data have led to state-of-the-art performance on recommender system benchmarks. However, making these methods practical and scalable to web-scale recommendation tasks with billions of items and hundreds of millions of users remains an unsolved challenge. Here we describe a large-scale deep recommendation engine that we developed and deployed at Pinterest. We develop a data-efficient Graph Convolutional Network (GCN) algorithm, which combines efficient random walks and graph convolutions to generate embeddings of nodes (i.e., items) that incorporate both graph structure as well as node feature information. Compared to prior GCN approaches, we develop a novel method based on highly efficient random walks to structure the convolutions and design a novel training strategy that relies on harder-and-harder training examples to improve robustness and convergence of the model. We also develop an efficient MapReduce model inference algorithm to generate embeddings using a trained model. Overall, we can train on and embed graphs that are four orders of magnitude larger than typical GCN implementations. We show how GCN embeddings can be used to make high-quality recommendations in various settings at Pinterest, which has a massive underlying graph with 3 billion nodes representing pins and boards, and 17 billion edges. According to offline metrics, user studies, as well as A/B tests, our approach generates higher-quality recommendations than comparable deep learning based systems. To our knowledge, this is by far the largest application of deep graph embeddings to date and paves the way for a new generation of web-scale recommender systems based on graph convolutional architectures.

User experience in modern content discovery applications critically depends on high-quality personalized recommendations. However, building systems that provide such recommendations presents a major challenge due to a massive pool of items, a large number of users, and requirements for recommendations to be responsive to user actions and generated on demand in real-time. Here we present Pixie, a scalable graph-based real-time recommender system that we developed and deployed at Pinterest. Given a set of user-specific pins as a query, Pixie selects in real-time from billions of possible pins those that are most related to the query. To generate recommendations, we develop Pixie Random Walk algorithm that utilizes the Pinterest object graph of 3 billion nodes and 17 billion edges. Experiments show that recommendations provided by Pixie lead up to 50% higher user engagement when compared to the previous Hadoop-based production system. Furthermore, we develop a graph pruning strategy at that leads to an additional 58% improvement in recommendations. Last, we discuss system aspects of Pixie, where a single server executes 1,200 recommendation requests per second with 60 millisecond latency. Today, systems backed by Pixie contribute to more than 80% of all user engagement on Pinterest.

The real-time information on news sites, blogs and social networking sites changes dynamically and spreads rapidly through the Web. Developing methods for handling such information at a massive scale requires that we think about how information content varies over time, how it is transmitted, and how it mutates as it spreads.