Long-term user engagement (LTE) optimization in sequential recommender systems (SRS) is shown to be suited by reinforcement learning (RL) which finds a policy to maximize long-term rewards. Meanwhile, RL has its shortcomings, particularly requiring a large number of online samples for exploration, which is risky in real-world applications. One of the appealing ways to avoid the risk is to build a simulator and learn the optimal recommendation policy in the simulator. In LTE optimization, the simulator is to simulate multiple users’ daily feedback for given recommendations. However, building a user simulator with no reality-gap, i.e., can predict user’s feedback exactly, is unrealistic because the users’ reaction patterns are complex and historical logs for each user are limited, which might mislead the simulator-based recommendation policy. In this paper, we present a practical simulator-based recommender policy training approach, Simulation-to-Recommendation (Sim2Rec) to handle the reality-gap problem for LTE optimization. Specifically, Sim2Rec introduces a simulator set to generate various possibilities of user behavior patterns, then trains an environment-parameter extractor to recognize users’ behavior patterns in the simulators. Finally, a context-aware policy is trained to make the optimal decisions on all of the variants of the users based on the inferred environment-parameters. The policy is transferable to unseen environments (e.g., the real world) directly as it has learned to recognize all various user behavior patterns and to make the correct decisions based on the inferred environment-parameters. Experiments are conducted in synthetic environments and a real-world large-scale ride-hailing platform, DidiChuxing. The results show that Sim2Rec achieves significant performance improvement, and produces robust recommendations in unseen environments.

In reinforcement learning, a promising direction to avoid online trial-and-error costs is learning from an offline dataset. Current offline reinforcement learning methods commonly learn in the policy space constrained to in-support regions by the offline dataset, in order to ensure the robustness of the outcome policies. Such constraints, however, also limit the potential of the outcome policies. In this paper, to release the potential of offline policy learning, we investigate the decision-making problems in out-of-support regions directly and propose offline Model-based Adaptable Policy LEarning (MAPLE). By this approach, instead of learning in in-support regions, we learn an adaptable policy that can adapt its behavior in out-of-support regions when deployed. We give a practical implementation of MAPLE via meta-learning techniques and ensemble model learning techniques. We conduct experiments on MuJoCo locomotion tasks with offline datasets. The results show that the proposed method can make robust decisions in out-of-support regions and achieve better performance than SOTA algorithms.

In reinforcement learning, a promising direction to avoid online trial-and-error costs is learning from an offline dataset. Current offline reinforcement learning methods commonly learn in the policy space constrained to in-support regions by the offline dataset, in order to ensure the robustness of the outcome policies. Such constraints, however, also limit the potential of the outcome policies. In this paper, to release the potential of offline policy learning, we investigate the decision-making problems in out-of-support regions directly and propose offline Model-based Adaptable Policy LEarning (MAPLE). By this approach, instead of learning in in-support regions, we learn an adaptable policy that can adapt its behavior in out-of-support regions when deployed. We conduct experiments on MuJoCo controlling tasks with offline datasets. The results show that the proposed method can make robust decisions in out-of-support regions and achieve better performance than SOTA algorithms.

Reinforcement learning (RL) aims at searching the best policy model for decision making, and has been shown powerful for sequential recommendations. The training of the policy by RL, however, is placed in an environment. In many real-world applications, the policy training in the real environment can cause an unbearable cost due to the exploration. Environment estimation from the past data is thus an appealing way to release the power of RL in these applications. The estimation of the environment is, basically, to extract the causal effect model from the data. However, real-world applications are often too complex to offer fully observable environment information. Therefore, quite possibly there are unobserved variables lying behind the data, which can obstruct an effective estimation of the environment. In this paper, by treating the hidden variables as a hidden policy, we propose a partially-observed multi-agent environment estimation (POMEE) approach to learn the partially-observed environment. To make a better extraction of the causal relationship between actions and rewards, we design a deep uplift inference network (DUIN) model to learn the causal effects of different actions. By implementing the environment model in the DUIN structure, we propose a POMEE with uplift inference (POMEE-UI) approach to generate a partially-observed environment with a causal reward mechanism. We analyze the effect of our method in both artificial and real-world environments. We first use an artificial recommender environment, abstracted from a real-world application, to verify the effectiveness of POMEE-UI. We then test POMEE-UI in the real application of Didi Chuxing. Experiment results show that POMEE-UI can effectively estimate the hidden variables, leading to a more reliable virtual environment. The online A/B testing results show that POMEE can derive a well-performing recommender policy in the real-world application.

Reinforcement learning aims at searching the best policy model for decision making, and has been shown powerful for sequential recommendations. The training of the policy by reinforcement learning, however, is placed in an environment. In many real-world applications, however, the policy training in the real environment can cause an unbearable cost, due to the exploration in the environment. Environment reconstruction from the past data is thus an appealing way to release the power of reinforcement learning in these applications. The reconstruction of the environment is, basically, to extract the casual effect model from the data. However, real-world applications are often too complex to offer fully observable environment information. Therefore, quite possibly there are unobserved confounding variables lying behind the data. The hidden confounder can obstruct an effective reconstruction of the environment. In this paper, by treating the hidden confounder as a hidden policy, we propose a deconfounded multi-agent environment reconstruction (DEMER) approach in order to learn the environment together with the hidden confounder. DEMER adopts a multi-agent generative adversarial imitation learning framework. It proposes to introduce the confounder embedded policy, and use the compatible discriminator for training the policies. We then apply DEMER in an application of driver program recommendation. We firstly use an artificial driver program recommendation environment, abstracted from the real application, to verify and analyze the effectiveness of DEMER. We then test DEMER in the real application of Didi Chuxing. Experiment results show that DEMER can effectively reconstruct the hidden confounder, and thus can build the environment better. DEMER also derives a recommendation policy with a significantly improved performance in the test phase of the real application.