In reinforcement learning, specifying reward functions that capture the intended task can be very challenging. Reward learning aims to address this issue by *learning* the reward function. However, a learned reward model may have a low error on the data distribution, and yet subsequently produce a policy with large regret. We say that such a reward model has an *error-regret mismatch*. The main source of an error-regret mismatch is the distributional shift that commonly occurs during policy optimization. In this paper, we mathematically show that a sufficiently low expected test error of the reward model guarantees low worst-case regret, but that for any *fixed* expected test error, there exist realistic data distributions that allow for error-regret mismatch to occur. We then show that similar problems persist even when using policy regularization techniques, commonly employed in methods such as RLHF. We hope our results stimulate the theoretical and empirical study of improved methods to learn reward models, and better ways to measure their quality reliably.

Past analyses of reinforcement learning from human feedback (RLHF) assume that the human evaluators fully observe the environment. What happens when human feedback is based only on partial observations? We formally define two failure cases: deceptive inflation and overjustification. Modeling the human as Boltzmann-rational w.r.t. a belief over trajectories, we prove conditions under which RLHF is guaranteed to result in policies that deceptively inflate their performance, overjustify their behavior to make an impression, or both. Under the new assumption that the human's partial observability is known and accounted for, we then analyze how much information the feedback process provides about the return function. We show that sometimes, the human's feedback determines the return function uniquely up to an additive constant, but in other realistic cases, there is irreducible ambiguity. We propose exploratory research directions to help tackle these challenges and experimentally validate both the theoretical concerns and potential mitigations, and caution against blindly applying RLHF in partially observable settings.