State-of-the-art entity matching (EM) methods are hard to interpret, and there is significant value in bringing explainable AI to EM. Unfortunately, most popular explainability methods do not work well out of the box for EM and need adaptation. In this paper, we identify three challenges of applying local post hoc feature attribution methods to entity matching: cross-record interaction effects, non-match explanations, and variation in sensitivity. We propose our novel model-agnostic and schema-flexible method LEMON that addresses all three challenges by (i) producing dual explanations to avoid cross-record interaction effects, (ii) introducing the novel concept of attribution potential to explain how two records could have matched, and (iii) automatically choosing explanation granularity to match the sensitivity of the matcher and record pair in question. Experiments on public datasets demonstrate that the proposed method is more faithful to the matcher and does a better job of helping users understand the decision boundary of the matcher than previous work. Furthermore, user studies show that the rate at which human subjects can construct counterfactual examples after seeing an explanation from our proposed method increases from 54% to 64% for matches and from 15% to 49% for non-matches compared to explanations from a standard adaptation of LIME.

Entity matching is the problem of identifying which records refer to the same real-world entity. It has been actively researched for decades, and a variety of different approaches have been developed. Even today, it remains a challenging problem, and there is still generous room for improvement. In recent years, we have seen new methods based upon deep learning techniques for natural language processing emerge. In this survey, we present how neural networks have been used for entity matching. Specifically, we identify which steps of the entity matching process existing work have targeted using neural networks, and provide an overview of the different techniques used at each step. We also discuss contributions from deep learning in entity matching compared to traditional methods, and propose a taxonomy of deep neural networks for entity matching.

Entity matching has received significant attention from the research community over many years. Despite some limited success, most state-of-the-art methods see no widespread usage in industry.