This paper reports the results of a recent survey of user-centered design (UCD) practitioners. The survey involved over a hundred respondents who were CHI'2000 attendees or current UPA members. The paper identifies the most widely used methods and processes, the key factors that predict success, and the critical tradeoffs practitioners must make in applying UCD methods and processes. Results show that cost-benefit tradeoffs are a key consideration in the adoption of UCD methods. Measures of UCD effectiveness are lacking and rarely applied. There is also a major discrepancy between the commonly cited measures and the actually applied ones. These results have implications for the introduction, deployment, and execution of UCD projects

Article Design evolution in a multimedia tutorial on user-centered design Share on Authors: Tom Carey HCI + TeleLearning Lab., University of Waterloo, Waterloo, Canada HCI + TeleLearning Lab., University of Waterloo, Waterloo, CanadaView Profile , Slade Mitchell Interactive Software Solutions, 16 Lambert Crescent, Guelph, Canada Interactive Software Solutions, 16 Lambert Crescent, Guelph, CanadaView Profile , Dan Peerenboom HCI + TeleLearning Lab., University of Waterloo, Waterloo, Canada HCI + TeleLearning Lab., University of Waterloo, Waterloo, CanadaView Profile , Mary Lytwyn Bank of Montreal, 245 Consumers Rd., Willowdale, Canada Bank of Montreal, 245 Consumers Rd., Willowdale, CanadaView Profile Authors Info & Claims CHI '98: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsJanuary 1998 Pages 109–116https://doi.org/10.1145/274644.274661Online:01 January 1998Publication History 1citation713DownloadsMetricsTotal Citations1Total Downloads713Last 12 Months8Last 6 weeks2 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access

Learning about design is a central component in education for human-computer interaction.We have foimd Design Space Analysis to be a useful technique for students learning user interface design skills.In the FLUID tool described here, we have combined explicit instruction on design, worked case studies, and problem exercises for learners, yielding an interactive multimedia system to be incorporated into an HCI design course.FLUID is intended as a "training wheels" for learning user interface design.In this paper, we address the question of how this form of teaching might mediate and extend the learning process and we present our observations on Design Space Aniysis as a training wheels aid for learning user interface design.