This paper investigates ML systems serving a group of users, with multiple models/services, each aimed at specializing to a sub-group of users. We consider settings where upon deploying a set of services, users choose the one minimizing their personal losses and the learner iteratively learns by interacting with diverse users. Prior research shows that the outcomes of learning dynamics, which comprise both the services' adjustments and users' service selections, hinge significantly on the initial conditions. However, finding good initial conditions faces two main challenges: (i) \emph{Bandit feedback:} Typically, data on user preferences are not available before deploying services and observing user behavior; (ii) \emph{Suboptimal local solutions:} The total loss landscape (i.e., the sum of loss functions across all users and services) is not convex and gradient-based algorithms can get stuck in poor local minima. We address these challenges with a randomized algorithm to adaptively select a minimal set of users for data collection in order to initialize a set of services. Under mild assumptions on the loss functions, we prove that our initialization leads to a total loss within a factor of the \textit{globally optimal total loss,with complete user preference data}, and this factor scales logarithmically in the number of services. This result is a generalization of the well-known $k$-means++ guarantee to a broad problem class which is also of independent interest. The theory is complemented by experiments on real as well as semi-synthetic datasets.

Extreme multi-label classification (XMC) aims to learn a model that can tag data points with a subset of relevant labels from an extremely large label set. Real world e-commerce applications like personalized recommendations and product advertising can be formulated as XMC problems, where the objective is to predict for a user a small subset of items from a catalog of several million products. For such applications, a common approach is to organize these labels into a tree, enabling training and inference times that are logarithmic in the number of labels [23]. While training a model once a label tree is available is well studied, designing the structure of the tree is a difficult task that is not yet well understood, and can dramatically impact both model latency and statistical performance. Existing approaches to tree construction either optimize exclusively for statistical performance or optimize exclusively for latency. We propose an efficient information theory inspired algorithm to construct intermediate operating points that trade off between the benefits of both, which was not previously possible. We corroborate our theoretical analysis with numerical results, showing that on the Wiki-500K [4] benchmark dataset our method can reduce a proxy for expected latency by up to 28% while maintaining the same accuracy as Parabel [23]. On several datasets derived from e-commerce customer logs, our modified label tree is able to improve this expected latency metric by up to 20% while maintaining the same accuracy. Finally, we discuss challenges in realizing these latency improvements in deployed models.

We consider the problem of semantic matching in product search: given a customer query, retrieve all semantically related products from a huge catalog of size 100 million, or more. Because of large catalog spaces and real-time latency constraints, semantic matching algorithms not only desire high recall but also need to have low latency. Conventional lexical matching approaches (e.g., Okapi-BM25) exploit inverted indices to achieve fast inference time, but fail to capture behavioral signals between queries and products. In contrast, embedding-based models learn semantic representations from customer behavior data, but the performance is often limited by shallow neural encoders due to latency constraints. Semantic product search can be viewed as an eXtreme Multi-label Classification (XMC) problem, where customer queries are input instances and products are output labels. In this paper, we aim to improve semantic product search by using tree-based XMC models where inference time complexity is logarithmic in the number of products. We consider hierarchical linear models with n-gram features for fast real-time inference. Quantitatively, our method maintains a low latency of 1.25 milliseconds per query and achieves a 65% improvement of [email protected] (60.9% v.s. 36.8%) over a competing embedding-based DSSM model. Our model is robust to weight pruning with varying thresholds, which can flexibly meet different system requirements for online deployments. Qualitatively, our method can retrieve products that are complementary to existing product search system and add diversity to the match set.

One important partition of algorithms for controlling the false discovery rate (FDR) in multiple testing is into offline and online algorithms. The first generally achieve significantly higher power of discovery, while the latter allow making decisions sequentially as well as adaptively formulating hypotheses based on past observations. Using existing methodology, it is unclear how one could trade off the benefits of these two broad families of algorithms, all the while preserving their formal FDR guarantees. To this end, we introduce Batch-BH and Batch-St-BH, algorithms for controlling the FDR when a possibly infinite sequence of batches of hypotheses is tested by repeated application of one of the most widely used offline algorithms, the Benjamini-Hochberg (BH) method or Storey’s improvement of the BH method. We show that our algorithms interpolate between existing online and offline methodology, thus trading off the best of both worlds.