On-demand ride-hailing services like DiDi, Uber, and Lyft have transformed urban transportation, offering unmatched convenience and flexibility. In this paper, we introduce DiMA, an LLM-powered ride-hailing assistant deployed in DiDi Chuxing. Its goal is to provide seamless ride-hailing services and beyond through a natural and efficient conversational interface under dynamic and complex spatiotemporal urban contexts. To achieve this, we propose a spatiotemporal-aware order planning module that leverages external tools for precise spatiotemporal reasoning and progressive order planning. Additionally, we develop a cost-effective dialogue system that integrates multi-type dialog repliers with cost-aware LLM configurations to handle diverse conversation goals and trade-off response quality and latency. Furthermore, we introduce a continual fine-tuning scheme that utilizes real-world interactions and simulated dialogues to align the assistant's behavior with human prefered decision-making processes. Since its deployment in the DiDi application, DiMA has demonstrated exceptional performance, achieving 93% accuracy in order planning and 92% in response generation during real-world interactions. Offline experiments further validate DiMA's capabilities, showing improvements of up to 70.23% in order planning and 321.27% in response generation compared to three state-of-the-art agent frameworks, while reducing latency by 0.72x to 5.47x. These results establish DiMA as an effective, efficient, and intelligent mobile assistant for ride-hailing services.

With the enactment of privacy-preserving regulations, e.g., GDPR, federated SVD is proposed to enable SVD-based applications over different data sources without revealing the original data. However, many SVD-based applications cannot be well supported by existing federated SVD solutions. The crux is that these solutions, adopting either differential privacy (DP) or homomorphic encryption (HE), suffer from accuracy loss caused by unremovable noise or degraded efficiency due to inflated data.