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Crystal Qian

dblp:325/4372 · DBLP profile ↗
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4ranked-venue papers
3as first author
4since 2021 · last 2026
0000-0001-7716-7245ORCID · corroborated

Domains — the database's venue-derived domains; a paper can count in several

Human-computer interaction and ubiquitous computing · 3 · 2 first-author · 3 since 2021Artificial intelligence and machine learning · 1 · 1 first-author · 1 since 2021

Expertise — from the expertise taxonomy: the topics of the expert's papers under the CCF categories. A weight counts papers with recency: 1 for a paper about the topic, 0.3 when the topic is its context, halved every five years.

Artificial intelligence
1 paper
Multi-agent systems · 100%
Human-computer interaction and pervasive computing
1 paper
Human-AI interaction · 100%

Topics — the 1 heaviest of 2, each with the papers that count most for it

TopicWeightPapersLastEvidence papers
Human-AI interaction › human-centered AI
human-AI alignment
0.912025
To Mask or to Mirror: Human-AI Alignment in Collective Reasoning · EMNLP 2025

Methods — techniques the papers use, named apart from their topics

online experiment · 1.7large language model simulation · 1.7
YearPublicationVenuePosition
2026 Strategic Tradeoffs Between Humans and AI in Multi-Agent Bargaining
abstract
Markets increasingly accommodate large language models (LLMs) as autonomous decision-making agents. As this transition occurs, it becomes critical to evaluate how these agents behave relative to their human and task-specific statistical predecessors. In this work, we present results from an empirical study comparing humans (N=216), multiple frontier LLMs, and customized Bayesian agents in dynamic multi-player bargaining games under identical conditions. Bayesian agents extract the highest surplus with aggressive trade proposals that are frequently rejected. Humans and LLMs achieve comparable aggregate surplus within their groups, but exhibit different trading strategies. LLMs favor conservative, concessionary proposals that are usually accepted by other LLMs, while humans propose trades that are consistent with fairness norms but are more likely to be rejected. These findings highlight that performance parity—a common benchmark in agent evaluation—can mask substantive procedural differences in how LLMs behave in complex multi-agent interactions.
Crystal Qian, Kehang Zhu, John Joseph Horton, Benjamin S. Manning, Vivian Tsai, James Wexler, Nithum Thain
IUI1
2025 To Mask or to Mirror: Human-AI Alignment in Collective Reasoning
abstract
As large language models (LLMs) are increasingly used to model and augment collective decision-making, it is critical to examine their alignment with human social reasoning.We present an empirical framework for assessing collective alignment, in contrast to prior work on the individual level.Using the Lost at Sea social psychology task, we conduct a largescale online experiment (N = 748), randomly assigning groups to leader elections with either visible demographic attributes (e.g.name, gender) or pseudonymous aliases.We then simulate matched LLM groups conditioned on the human data, benchmarking Gemini 2.5, GPT 4.1, Claude Haiku 3.5, and Gemma 3. LLM behaviors diverge: some mirror human biases; others mask these biases and attempt to compensate for them.We empirically demonstrate that human-AI alignment in collective reasoning depends on context, cues, and modelspecific inductive biases.Understanding how LLMs align with collective human behavior is critical to advancing socially-aligned AI, and demands dynamic benchmarks that capture the complexities of collective reasoning.
Crystal Qian, Aaron Parisi, Clémentine Bouleau, Vivian Tsai, Maël Lebreton, Lucas Dixon
EMNLP1
2024 Take It, Leave It, or Fix It: Measuring Productivity and Trust in Human-AI Collaboration
abstract
Although recent developments in generative AI have greatly enhanced the capabilities of conversational agents such as Google’s Bard or OpenAI’s ChatGPT, it’s unclear whether the usage of these agents aids users across various contexts. To better understand how access to conversational AI affects productivity and trust, we conducted a mixed-methods, task-based user study, observing 76 software engineers (N=76) as they completed a programming exam with and without access to Bard. Effects on performance, efficiency, satisfaction, and trust vary depending on user expertise, question type (open-ended "solve" questions vs. definitive "search" questions), and measurement type (demonstrated vs. self-reported). Our findings include evidence of automation complacency, increased reliance on the AI over the course of the task, and increased performance for novices on “solve”-type questions when using the AI. We discuss common behaviors, design recommendations, and impact considerations to improve collaborations with conversational AI.
Crystal Qian, James Wexler
IUI1
2023 From Discovery to Adoption: Understanding the ML Practitioners' Interpretability Journey
abstract
Models are interpretable when machine learning (ML) practitioners can readily understand the reasoning behind their predictions. Ironically, little is known about the ML practitioners’ experience of discovering and adopting novel interpretability techniques in production settings. In a qualitative study with 18 practitioners at a large technology company working with text data, we found that despite varied tasks, practitioners experienced nearly identical challenges related to interpretability methods in model analysis workflows. These stem from problem formulation, the social nature of interpretability investigations, and non-standard practices in cross-functional organizational contexts. A follow-up examination of early-stage design probes with seven practitioners suggests that self-reported experts are “perpetual intermediates”, who can benefit from regular, responsive, and in-situ education about interpretability methods across workflows, regardless of prior experience with models, analysis tools, or interpretability techniques. From these findings, we emphasize the need for multi-stage support for learning of interpretability methods for real-world NLP applications.
Narges Ashtari, Ryan Mullins, Crystal Qian, James Wexler, Ian Tenney, Mahima Pushkarna
Conference on Designing Interactive Systems3