Credit risk assessment has increasingly become a prominent research field due to the dramatically increased incidents of financial default. Traditional graph-based methods have been developed to detect defaulters within user-merchant commercial payment networks. However, these methods face challenges in detecting complex risks, primarily due to their neglect of user-to-user fund transfer interactions and the under-utilization of temporal information. In this paper, we propose a novel framework named Dynamic Graph Neural Network with Static Relations (DGNN-SR) for credit risk assessment, which can encode the dynamic transaction graph and the static fund transfer graph simultaneously. To fully harness the temporal information, DGNN-SR employs a multi-view time encoder to explore the semantics of both relative and absolute time. To enhance the dynamic representations with static relations, we devise an adaptive re-weighting strategy to incorporate the static relations into the dynamic representations of time encoder, which extracts more discriminative features for risk assessment. Extensive experiments on two real-world business datasets demonstrate that our proposed method achieves a 0.85% - 2.5% improvement over existing SOTA methods.

Efficiently modeling user behavior on online payment platforms is crucial for accurately identifying potential financial risks. With the rapid growth of online payment platforms, the volume of user transaction data has significantly increased. Moreover, users' payment behaviors often encompass diverse activities and interactions across multiple scenarios. Based on observations from online payment platforms, we identify three key challenges: scarce labels and poor representation robustness, long user payment behavior sequences, and complex and heterogeneous amount-aware scenarios.

Typical financial risk management involves distinct phases for pre-service risk assessment and in-service default detection, often modeled separately. This paper proposes a novel framework, Multi-Granularity Knowledge Distillation (abbreviated as MGKD), aimed at improving pre-service risk prediction through the integration of in-service user behavior data. MGKD follows the idea of knowledge distillation, where the teacher model, trained on historical in-service data, guides the student model, which is trained on pre-service data. By using soft labels derived from in-service data, the teacher model helps the student model improve its risk prediction prior to service activation. Meanwhile, a multi-granularity distillation strategy is introduced, including coarse-grained, fine-grained, and self-distillation, to align the representations and predictions of the teacher and student models. This approach not only reinforces the representation of default cases but also enables the transfer of key behavioral patterns associated with defaulters from the teacher to the student model, thereby improving the overall performance of pre-service risk assessment. Moreover, we adopt a re-weighting strategy to mitigate the model's bias towards the minority class. Experimental results on large-scale real-world datasets from Tencent Mobile Payment demonstrate the effectiveness of our proposed approach in both offline and online scenarios.

Effectively modeling time information and incorporating it into applications or models involving chronologically occurring events is crucial. Real-world scenarios often involve diverse and complex time patterns, which pose significant challenges for time encoding methods. While previous methods focus on capturing time patterns, many rely on specific inductive biases, such as using trigonometric functions to model periodicity. This narrow focus on single-pattern modeling makes them less effective in handling the diversity and complexities of real-world time patterns. In this paper, we investigate to improve the existing commonly used time encoding methods and introduce **Learnable Transformation-based Generalized Time Encoding (LeTE)**. We propose using deep function learning techniques to parameterize nonlinear transformations in time encoding, making them learnable and capable of modeling generalized time patterns, including diverse and complex temporal dynamics. By enabling learnable transformations, LeTE encompasses previous methods as specific cases and allows seamless integration into a wide range of tasks. Through extensive experiments across diverse domains, we demonstrate the versatility and effectiveness of LeTE.

Temporal graph neural networks (TGNNs) have shown remarkable performance in temporal graph modeling. However, real-world temporal graphs often possess rich textual information, giving rise to temporal text-attributed graphs (TTAGs). Such combination of dynamic text semantics and evolving graph structures introduces heightened complexity. Existing TGNNs embed texts statically and rely heavily on encoding mechanisms that biasedly prioritize structural information, overlooking the temporal evolution of text semantics and the essential interplay between semantics and structures for synergistic reinforcement. To tackle these issues, we present $\textbf{CROSS}$, a flexible framework that seamlessly extends existing TGNNs for TTAG modeling. CROSS is designed by decomposing the TTAG modeling process into two phases: (i) temporal semantics extraction; and (ii) semantic-structural information unification. The key idea is to advance the large language models (LLMs) to $\textit{dynamically}$ extract the temporal semantics in text space and then generate $\textit{cohesive}$ representations unifying both semantics and structures. Specifically, we propose a Temporal Semantics Extractor in the CROSS framework, which empowers LLMs to offer the temporal semantic understanding of node's evolving contexts of textual neighborhoods, facilitating semantic dynamics. Subsequently, we introduce the Semantic-structural Co-encoder, which collaborates with the above Extractor for synthesizing illuminating representations by jointly considering both semantic and structural information while encouraging their mutual reinforcement. Extensive experiments show that CROSS achieves state-of-the-art results on four public datasets and one industrial dataset, with 24.7\% absolute MRR gain on average in temporal link prediction and 3.7\% AUC gain in node classification of industrial application.

Online inclusive financial services encounter significant financial risks due to their expansive user base and low default costs. By real-world practice, we reveal that utilizing longer-term user payment behaviors can enhance models' ability to forecast financial risks. However, learning long behavior sequences is non-trivial for deep sequential models. Additionally, the diverse fields of payment behaviors carry rich information, requiring thorough exploitation. These factors collectively complicate the task of long-term user behavior modeling. To tackle these challenges, we propose a Long-term Payment Behavior Sequence Folding method, referred to as LBSF. In LBSF, payment behavior sequences are folded based on merchants, using the merchant field as an intrinsic grouping criterion, which enables informative parallelism without reliance on external knowledge. Meanwhile, we maximize the utility of payment details through a multi-field behavior encoding mechanism. Subsequently, behavior aggregation at the merchant level followed by relational learning across merchants facilitates comprehensive user financial representation. We evaluate LBSF on the financial risk assessment task using a large-scale real-world dataset. The results demonstrate that folding long behavior sequences based on internal behavioral cues effectively models long-term patterns and changes, thereby generating more accurate user financial profiles for practical applications.

Temporal interaction graphs (TIGs), consisting of sequences of timestamped interaction events, are prevalent in fields like e-commerce and social networks. To better learn dynamic node embeddings that vary over time, researchers have proposed a series of temporal graph neural networks for TIGs. However, due to the entangled temporal and structural dependencies, existing methods have to process the sequence of events chronologically and consecutively to ensure node representations are up-to-date. This prevents existing models from parallelization and reduces their flexibility in industrial applications. To tackle the above challenge, in this paper, we propose TIGER, a TIG embedding model that can restart at any timestamp. We introduce a restarter module that generates surrogate representations acting as the warm initialization of node representations. By restarting from multiple timestamps simultaneously, we divide the sequence into multiple chunks and naturally enable the parallelization of the model. Moreover, in contrast to previous models that utilize a single memory unit, we introduce a dual memory module to better exploit neighborhood information and alleviate the staleness problem. Extensive experiments on four public datasets and one industrial dataset are conducted, and the results verify both the effectiveness and the efficiency of our work.