Social media has become a critical tool for journalists to disseminate their work, engage with their audience, and connect with sources. Unfortunately, journalists also regularly endure significant online harassment on social media platforms, ranging from personal attacks to doxxing to threats of physical harm. In this paper, we seek to understand how to make social media usable for journalists who face constant digital harassment. To begin, we conduct a set of need-finding interviews with Asian American and Pacific Islander journalists to understand where existing platform tools and newsroom resources fall short in adequately protecting journalists, especially those of marginalized identities. We map journalists' unmet needs to concrete design goals, which we use to build PressProtect, an interface that provides journalists greater agency when engaging with readers on Twitter/X. Through user testing with eight journalists, we evaluate PressProtect and find that participants felt it effectively protected them against harassment and could also generalize to serve other visible and vulnerable groups. We conclude with a discussion of our findings and recommendations for social platforms hoping to build defensive defaults for journalists facing online harassment.

Machine learning practitioners often end up tunneling on low-level technical details like model architectures and performance metrics. Could early model development instead focus on high-level questions of which factors a model ought to pay attention to? Inspired by the practice of sketching in design, which distills ideas to their minimal representation, we introduce model sketching: a technical framework for iteratively and rapidly authoring functional approximations of a machine learning model’s decision-making logic. Model sketching refocuses practitioner attention on composing high-level, human-understandable concepts that the model is expected to reason over (e.g., profanity, racism, or sarcasm in a content moderation task) using zero-shot concept instantiation. In an evaluation with 17 ML practitioners, model sketching reframed thinking from implementation to higher-level exploration, prompted iteration on a broader range of model designs, and helped identify gaps in the problem formulation—all in a fraction of the time ordinarily required to build a model.