Social media platforms like Facebook and YouTube connect people with communities that reflect their own values and experiences. People discover new communities either organically or through algorithmic recommendations based on their interests and preferences. We study online journeys users take through these communities, focusing particularly on ones that may lead to problematic outcomes. In particular, we propose and explore the concept of gateways, namely, entities associated with a higher likelihood of subsequent engagement with problematic content. We show, via a real-world application on Facebook groups, that a simple definition of gateway entities can be leveraged to reduce exposure to problematic content by 1% without any adverse impact on user engagement metrics. Motivated by this finding, we propose several formal definitions of gateways, via both frequentist and survival analysis methods, and evaluate their efficacy in predicting user behavior through offline experiments. Frequentist, duration-insensitive methods predict future harmful engagements with an 0.64–0.83 AUC, while survival analysis methods improve this to 0.72–0.90 AUC.

Humans rarely perform better than chance at lie detection. To better understand human perception of deception, we created a game framework, LieCatcher, to collect ratings of perceived deception using a large corpus of deceptive and truthful interviews. We analyzed the acoustic-prosodic and linguistic characteristics of language trusted and mistrusted by raters and compared these to characteristics of actual truthful and deceptive language to understand how perception aligns with reality. With this data we built classifiers to automatically distinguish trusted from mistrusted speech, achieving an F1 of 66.1%. We next evaluated whether the strategies raters said they used to discriminate between truthful and deceptive responses were in fact useful. Our results show that, although several prosodic and lexical features were consistently perceived as trustworthy, they were not reliable cues. Also, the strategies that judges reported using in deception detection were not helpful for the task. Our work sheds light on the nature of trusted language and provides insight into the challenging problem of human deception detection.