Natural language database interfaces broaden data access, yet they remain brittle under input ambiguity. Standard approaches often collapse uncertainty into a single query, offering little support for mismatches between user intent and system interpretation. We reframe this challenge through pragmatic inference: while users economize expressions, systems operate on priors over the action space that may not align with the users’. In this view, pragmatic repair—incremental clarification through minimal interaction—is a natural strategy for resolving underspecification. We present PleaSQLarify, which operationalizes pragmatic repair by structuring interaction around interpretable decision variables that enable efficient clarification1. A visual interface2 complements this by surfacing the action space for exploration, requesting user disambiguation, and making belief updates traceable across turns. In a study with twelve participants, PleaSQLarify helped users recognize alternative interpretations and efficiently resolve ambiguity. Our findings highlight pragmatic repair as a design principle that fosters effective user control in natural language interfaces.

Understanding the behavior of large language models (LLMs) is crucial for ensuring their safe and reliable use. However, existing explainable AI (XAI) methods for LLMs primarily rely on word-level explanations, which are often computationally inefficient and misaligned with human reasoning processes. Moreover, these methods often treat explanation as a one-time output, overlooking its inherently interactive and iterative nature. In this paper, we present LLM Analyzer, an interactive visualization system that addresses these limitations by enabling intuitive and efficient exploration of LLM behaviors through counterfactual analysis. Our system features a novel algorithm that generates fluent and semantically meaningful counterfactuals via targeted removal and replacement operations at user-defined levels of granularity. These counterfactuals are used to compute feature attribution scores, which are then integrated with concrete examples in a table-based visualization, supporting dynamic analysis of model behavior. A user study with LLM practitioners and interviews with experts demonstrate the system's usability and effectiveness, emphasizing the importance of involving humans in the explanation process as active participants rather than passive recipients.

Nadav Borenstein, Anej Svete, Robin Chan, Josef Valvoda, Franz Nowak, Isabelle Augenstein, Eleanor Chodroff, Ryan Cotterell. Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2024.

Pre-trained language encoders---functions that represent text as vectors---are an integral component of many NLP tasks. We tackle a natural question in language encoder analysis: What does it mean for two encoders to be similar? We contend that a faithful measure of similarity needs to be \emph{intrinsic}, that is, task-independent, yet still be informative of \emph{extrinsic} similarity---the performance on downstream tasks. It is common to consider two encoders similar if they are \emph{homotopic}, i.e., if they can be aligned through some transformation. In this spirit, we study the properties of \emph{affine} alignment of language encoders and its implications on extrinsic similarity. We find that while affine alignment is fundamentally an asymmetric notion of similarity, it is still informative of extrinsic similarity. We confirm this on datasets of natural language representations. Beyond providing useful bounds on extrinsic similarity, affine intrinsic similarity also allows us to begin uncovering the structure of the space of pre-trained encoders by defining an order over them.