In online platforms, incentives (e.g., discounts, coupons) are used to boost user engagement and revenue. Uplift modeling methods are developed to estimate user responses from observational data, often incorporating distribution balancing to address selection bias. However, these methods are limited by in-distribution testing data, which mirrors the training data distribution. In reality, user features change continuously due to time, geography, and other factors, especially on complex online marketing platforms. Thus, effective uplift modeling method for out-of-distribution data is crucial. To address this, we propose a novel uplift modeling method Invariant Deep Uplift Modeling, namely IDUM, which uses invariant learning to enhance out-of-distribution generalization by identifying causal factors that remain consistent across domains. IDUM further refines these features into necessary and sufficient factors and employs a masking component to reduce computational costs by selecting the most informative invariant features. A balancing discrepancy component is also introduced to mitigate selection bias in observational data. We conduct extensive experiments on public and real-world datasets to demonstrate IDUM’s effectiveness in both in-distribution and out-of-distribution scenarios in online marketing. Furthermore, we also provide theoretical analysis and related proofs to support our IDUM’s generalizability.

Uplift modeling is crucial for identifying individuals likely to respond to a treatment in applications like marketing and customer retention, but evaluating these models is challenging due to the inaccessibility of counterfactual outcomes in real-world settings. In this paper, we identify a fundamental limitation in existing evaluation metrics, such as the uplift and Qini curves, which fail to rank individuals with binary negative outcomes accurately. This can lead to biased evaluations, where biased models receive higher curve values than unbiased ones, resulting in suboptimal model selection. To address this, we propose the Principled Uplift Curve (PUC), a novel evaluation metric that assigns equal curve values of individuals with both positive and negative binary outcomes, offering a more balanced and unbiased assessment. We then derive the Principled Uplift Loss (PUL) function from the PUC and integrate it into a new uplift model, the Principled Treatment and Outcome Network (PTONet), to reduce bias during uplift model training. Experiments on both simulated and real-world datasets demonstrate that the PUC provides less biased evaluations, while PTONet outperforms existing methods. The source code is available at: https://github.com/euzmin/PUC.

Improving user engagement and platform revenue is crucial for online marketing platforms. Uplift modeling is proposed to solve this problem, which applies different treatments (e.g., discounts, bonus) to satisfy corresponding users. Despite progress in this field, limitations persist. Firstly, most of them focus on scenarios where only user features exist. However, in real-world scenarios, there are rich contexts available in the online platform (e.g., short videos, news), and the uplift model needs to infer an incentive for each user on the specific item, which is called real-time marketing. Thus, only considering the user features will lead to biased prediction of the responses, which may cause the cumulative error for uplift prediction. Moreover, due to the large-scale contexts, directly concatenating the context features with the user features will cause a severe distribution shift in the treatment and control groups. Secondly, capturing the interaction relationship between the user features and context features can better predict the user response. To solve the above limitations, we propose a novel model-agnostic Robust Uplift Modeling with Large-Scale Contexts (UMLC) framework for Real-time Marketing. Our UMLC includes two customized modules. 1) A response-guided context grouping module for extracting context features information and condensing value space through clusters. 2) A feature interaction module for obtaining better uplift prediction. Specifically, this module contains two parts: a user-context interaction component for better modeling the response; a treatment-feature interaction component for discovering the treatment assignment sensitive feature of each instance to better predict the uplift. Moreover, we conduct extensive experiments on a synthetic dataset and a real-world product dataset to verify the effectiveness and compatibility of our UMLC.

Estimating the individuals' potential response to varying treatment doses is crucial for decision-making in areas such as precision medicine and management science. Most recent studies predict counterfactual outcomes by learning a covariate representation that is independent of the treatment variable. However, such independence constraints neglect much of the covariate information that is useful for counterfactual prediction, especially when the treatment variables are continuous. To tackle the above issue, in this paper, we first theoretically demonstrate the importance of the balancing and prognostic representations for unbiased estimation of the heterogeneous dose-response curves, that is, the learned representations are constrained to satisfy the conditional independence between the covariates and both of the treatment variables and the potential responses. Based on this, we propose a novel Contrastive balancing Representation learning Network using a partial distance measure, called CRNet, for estimating the heterogeneous dose-response curves without losing the continuity of treatments. Extensive experiments are conducted on synthetic and real-world datasets demonstrating that our proposal significantly outperforms previous methods.

Resulting from non-random sample selection caused by both the treatment and outcome, collider bias poses a unique challenge to treatment effect estimation using observational data whose distribution differs from that of the target population. In this paper, we rethink collider bias from an out-of-distribution (OOD) perspective, considering that the entire data space of the target population consists of two different environments: The observational data selected from the target population belongs to a seen environment labeled with $S=1$ and the missing unselected data belongs to another unseen environment labeled with $S=0$. Based on this OOD formulation, we utilize small-scale representative data from the entire data space with no environmental labels and propose a novel method, i.e., Coupled Counterfactual Generative Adversarial Model (C$^2$GAM), to simultaneously generate the missing $S=0$ samples in observational data and the missing $S$ labels in the small-scale representative data. With the help of C$^2$GAM, collider bias can be addressed by combining the generated $S=0$ samples and the observational data to estimate treatment effects. Extensive experiments on synthetic and real-world data demonstrate that plugging C$^2$GAM into existing treatment effect estimators achieves significant performance improvements.