Designing multiscale visualizations, particularly when the ratio between the largest scale and the smallest item is large, can be challenging, and designers have developed many approaches to overcome this challenge. We present a design space for visualization with multiple scales. The design space includes three dimensions, with eight total subdimensions. We demonstrate its descriptive power by using it to code approaches from a corpus we compiled of 52 examples, created by a mix of academics and practitioners. We demonstrate descriptive power by analyzing and partitioning these examples into four high-level strategies for designing multiscale visualizations, which are shared approaches with respect to design space dimension choices. We demonstrate generative power by analyzing missed opportunities within the corpus of examples, identified through analysis of the design space, where we note how certain examples could have benefited from different choices. We discuss patterns in the use of different dimension and strategy choices in the different visualization contexts of analysis and presentation. Supplemental materials: https://osf.io/wbrdm/ Design space website: https://marasolen.github.io/multiscale-vis-ds/.

At the beginning of the COVID-19 pandemic, HealthLink BC (HLBC) rapidly integrated physicians into the triage process of their virtual healthcare service to improve patient outcomes and satisfaction with this service and preserve health care system capacity. We present the design and implementation of a visual analytics tool, VIVA (Virtual healthcare Interactions using Visual Analytics), to support HLBC in analysing various forms of usage data from the service. We abstract HLBC's data and data analysis tasks, which we use to inform our design of VIVA. We also present the interactive workflow abstraction of Scan, Act, Adapt. We validate VIVA's design through three case studies with stakeholder domain experts. We also propose the Controllability Through Configuration model to conduct and analyze design studies, and discuss architectural evolution of VIVA through that lens. It articulates configuration, both that specified by a developer or technical power user and that constructed automatically through log data from previous interactive sessions, as a bridge between the rigidity of hardwired programming and the time-consuming implementation of full end-user interactivity.

While previous work has found success in deploying visualizations as museum exhibits, it has not investigated whether museum context impacts visitor behaviour with these exhibits. We present an interactive Deep-time Literacy Visualization Exhibit (DeLVE) to help museum visitors understand deep time (lengths of extremely long geological processes) by improving proportional reasoning skills through comparison of different time periods. DeLVE uses a new visualization idiom, Connected Multi-Tier Ranges, to visualize curated datasets of past events across multiple scales of time, relating extreme scales with concrete scales that have more familiar magnitudes and units. Museum staff at three separate museums approved the deployment of DeLVE as a digital kiosk, and devoted time to curating a unique dataset in each of them. We collect data from two sources, an observational study and system trace logs. We discuss the importance of context: similar museum exhibits in different contexts were received very differently by visitors. We additionally discuss differences in our process from Sedlmair et al.'s design study methodology which is focused on design studies triggered by connection with collaborators rather than the discovery of a concept to communicate. Supplemental materials are available at: https://osf.io/z53dq/.