Collaborative problem-solving under time pressure is common but difficult, as teams must generate ideas quickly, coordinate actions, and track progress. Generative AI offers new opportunities to assist, but we know little about how proactive agents affect the dynamics of real-time, co-located teamwork. We studied two forms of proactive support in digital escape rooms: a facilitator agent that offered summaries and group structures, and a peer agent that proposed ideas and answered queries. In a within-subjects study with 24 participants, we compared group performance and processes across three conditions: no AI, peer, and facilitator. Results show that the peer agent occasionally enhanced problem-solving by offering timely hints and memory support; however, it also disrupted flow, increased workload, and created over-reliance. In comparison, the facilitator agent provided light scaffolding but had a limited impact on outcomes. We provide design considerations for proactive generative AI agents based on our findings.

Micromobility devices, such as e-scooters and delivery robots, hold promise for eco-friendly and cost-effective alternatives for future urban transportation. However, their lack of societal acceptance remains a challenge. Therefore, we must consider ways to promote prosocial behavior in micromobility interactions. We investigate how post-ride feedback can encourage the prosocial behavior of e-scooter riders while interacting with sidewalk users, including pedestrians and delivery robots. Using a web-based platform, we measure the prosocial behavior of e-scooter riders. Results found that post-ride feedback can successfully promote prosocial behavior, and objective measures indicated better gap behavior, lower speeds at interaction, and longer stopping time around other sidewalk actors. The findings of this study demonstrate the efficacy of post-ride feedback and provide a step toward designing methodologies to improve the prosocial behavior of mobility users.

Vertical take-off and landing (VTOL) aircraft do not require a prolonged runway, thus allowing them to land almost anywhere. In recent years, their flexibility has made them popular in development, research, and operation. When compared to traditional fixed-wing aircraft and rotorcraft, VTOLs bring unique challenges as they combine many maneuvers from both types of aircraft. Pilot workload is a critical factor for safe and efficient operation of VTOLs. In this work, we conduct a user study to collect multimodal data from 28 pilots while they perform a variety of VTOL flight tasks. We analyze and interpolate behavioral patterns related to their performance and perceived workload. Finally, we build machine learning models to estimate their workload from the collected data. Our results are promising, suggesting that quantitative and accurate VTOL pilot workload monitoring is viable. Such assistive tools would help the research field understand VTOL operations and serve as a stepping stone for the industry to ensure VTOL safe operations and further remote operations.