Abstract Projection augmented relief models (PARMs) are a promising tangible display technology for assisting users in orientating themselves within the represented landscape. The production of physical models is now easier than ever thanks to more freely available digital terrain data and 3D fabrication technology. When placed in a public setting, such as a visitor centre, the physical nature of such displays coupled with digital surface projection is compelling, enticing passers-by to notice and interact playfully with the display. In this article, we describe findings from our in-the-wild study of a PARM display designed to engage and orient visitors to the rural landscape of a remote valley in the heart of the English Lake District. The deployment has involved close collaboration with the Lake District National Trust, and the results of our 3-day observation study (n = 221) contribute to the growing research community seeking to explore and uncover technology designs that are both playful and unobtrusive to the nature experience. Our research also contributes to the literature on public and situated digital displays and, in particular, understandings of visitor behaviour as considered through the so-called audience funnel framework. Our observations revealed that a significant portion (79%) of visitors noticed the PARM display and that, of these, 68% transitioned to giving the display their focal attention. We also observed an apparent expectation for the PARM display to support direct tangible interaction (such as pointing gestures) which contrasts to the phenomenon of interaction blindness discussed in the literature.

Being in nature is typically regarded to be calming, relaxing and purifying. When in nature, people often seek to be mobile through physical activity such as hiking. But also, nature provides an opportunity for meditative, mindful or inspiring experiences remote from urban everyday life. Mobile Technologies such as sports tracking technologies, electronic tourist guides, mobile phone integrated cameras and omnipresent social media access, have potential to both enhance and disrupt a user's interaction with and experience of nature. This MobileHCI workshop follows on from the first successful NatureCHI workshop by focusing on the challenges associated with the design of mobile technologies that support unobtrusive interaction in nature.

Locative Media Experiences (LMEs) have significant potential in enabling visitors to engage with the places that they visit through an appreciation of local history. For example, a visitor to Berlin that is exploring remnants of the Berlin Wall may be encouraged to appreciate (or in part experience) the falling of the Berlin wall by consuming multimedia directly related to her current location such as listening to audio recordings of the assembled crowds on 10th November 1989. However, despite the growing popularity of enabling technologies (such as GPS-equipped smart phones and tablets), the availability of tools that support the authoring of LMEs is limited. In addition, mobile apps that support the consumption of LMEs typically adopt an approach that precludes users from being able to respond with their own multimedia contributions. In this article we describe the design and evaluation of the SHARC2.0 framework that has been developed as part of our long-term and participatory engagement with the rural village of Wray in the north of England. Wray has very limited cellular data coverage which has placed a requirement on the framework and associated tools to operate without reliance on network connectivity. A field study is presented which featured a LME relating to Wray's local history and which contained multimedia content contributed by members of the community including historic photos (taken from an existing 'Digital Noticeboard' system), audio-clips (from a local historian and village residents) and video (contributed during a design workshop). The novelty of our approach relates to the ability of multiple authors to contribute to a LME in-situ, and the utilisation of personal cloud storage for storing the contents associated with a multi-authored LME.

We present an in-the-wild user study (n=27) investigating the combination of two mobile technologies - picoprojectors and marker based information browsing. We studied a tour, where the tour guide used combinations of fixed and projected elements to present information, and compare four cases: A) as a baseline, a traditional paper poster, B) a projected poster, C) a printed paper fiducial marker, viewed through a mobile device browser application, and D) a projected fiducial marker viewed through a mobile device browser application. As a contribution, we present a novel approach to ad hoc projection of markers, and the findings of the user study. Here, the salient findings suggest that the techniques using markers have the potential to enhance tour participants' experience, but face practical challenges due to lighting conditions and image stability.

As research increasingly turns to work 'in the wild' to design and evaluate technologies under real-world conditions, little consideration has been given to what happens when research ends. In many cases, users are heavily involved in the design process and encouraged to integrate the resulting technologies into their lives before they are withdrawn, while in some cases technologies are being left in place after research concludes. Often, little is done to assess the impact and legacy of these deployments. In this paper, we return to two examples in which we designed technologies with the involvement of communities and examine what steps were taken to ensure their long-term viability and what happened following the departure of researchers. From these examples, we provide guidelines for planning and executing technology handovers when conducting research with communities.

The proliferation of digital signage systems has prompted a wealth of research that attempts to use public displays for more than just advertisement or transport schedules, such as their use for supporting communities. However, deploying and maintaining display systems “in the wild” that can support communities is challenging. Based on the authors’ experiences in designing and fielding a diverse range of community-supporting public display deployments, we identify a large set of challenges and issues that researchers working in this area are likely to encounter. Grouping them into five distinct layers -- (1) hardware, (2) system architecture, (3) content, (4) system interaction, and (5) community interaction design -- we draw up the P-LAYERS framework to enable a more systematic appreciation of the diverse range of issues associated with the development, the deployment, and the maintenance of such systems. Using three of our own deployments as illustrative examples, we will describe both our experiences within each individual layer, as well as point out interactions between the layers. We believe our framework provides a valuable aid for researchers looking to work in this space, alerting them to the issues they are likely to encounter during their deployments, and help them plan accordingly.

In this paper we explore, through a formative study, user preferences for indoor navigation support using a combination of mobile and fixed displays along with a range of navigation content such as digital 2D maps, 3D route visualizations (presented as continuous media from a first person perspective) and graphical directional arrows. It is well-established that visitors within complex building architectures (e.g. hospitals) often face challenges in finding their way and are limited to using traditional static signage or asking others for directions. Recent developments in mobile and pervasive technology however, are enabling a range of possibilities and augmenting the way in which users receive digital navigation support. Here, we discuss a formative study involving 16 participants using the prototype Hermes2 Navigation System in order to inform the development of a useful and usable interactive indoor navigation system.

We present our experiences of using an iterative, prototype-driven approach to developing social systems with the participation of communities, inspired by probe-based methodologies. This approach is illustrated by our attempts to design and understand the role of situated display technologies in a rural community, which has led to the development of a photo display and digital notice board, guided by the community's involvement.

In many mid- to large-sized cities public maps are ubiquitous. One can also find a great number of maps in parks or near hiking trails. Public maps help to facilitate orientation and provide special information to not only tourists but also to locals who just want to look up an unfamiliar place while on the go. These maps offer many advantages compared to mobile maps from services like Google Maps Mobile or Nokia Maps. They often show local landmarks and sights that are not shown on standard digital maps. Often these 'You are here' (YAH) maps are adapted to a special use case, e.g. a zoo map or a hiking map of a certain area. Being designed for a fashioned purpose these maps are often aesthetically well designed and their usage is therefore more pleasant. In this paper we present a novel technique and application called PhotoMap that uses images of 'You are here' maps taken with a GPS-enhanced mobile camera phone as background maps for on-the-fly navigation tasks. We discuss different implementations of the main challenge, namely helping the user to properly georeference the taken image with sufficient accuracy to support pedestrian navigation tasks. We present a study that discusses the suitability of various public maps for this task and we evaluate if these georeferenced photos can be used for navigation on GPS-enabled devices.

The development of locative media applications is not simply about the physical location or social setting in which the interaction occurs, but rather about situating the media within a community of practice. This workshop will provide the environment for researchers to explore the potential for locative media applications to support community practices. The workshop will highlight the many open areas that require research attention, identify key problems that need to be addressed, and also discuss approaches for solving these issues. In particular the workshop will focus on appropriate methodologies for identifying requirements, evaluating behaviour and integrating locative media in specific real-world community structures.

There is a significant disparity between wayfinding support services available in outdoor and in-building locations. Services such as Google Maps and in-car GPS allow users to examine unknown outdoor locations in advance as well as receive guidance en-route. In contrast, there is relatively little digital technology to support users in complex building architectures, e.g. institution buildings where users are generally limited to using traditional signage or asking for directions at the reception. However, recent advances in pervasive digital display technology are enabling a new range of possibilities and are making this topic increasingly subject to study. In this paper, we describe five formative studies involving 39 participants using situated digital displays, a Person Locator Kiosk, and personal mobile devices. We report our findings by gaining insights and feedback from users in order to develop wayfinding assistance for visitors in an in-building environment.

This article focuses on our exploration of awareness issues through the design and long-term deployment of two systems: the Hermes office door display system (which enabled staff in a university department to post awareness messages to their door displays) and SPAM (a messaging system for supporting coordination between staff at two associated residential community care facilities). In the case of both systems, a significant number of the messages sent could be classified as relating to awareness. Furthermore, with both systems, the situatedness of displays (outside office doors in the case of Hermes and in staff offices in the case of SPAM) had a significant impact on the design and subsequent use of the deployed systems. In particular, the placement of displays provided significant context for awareness messages, including, for example, the identity of the sender of the message and the intended audience of the message. Both systems highlight the need for interaction methods that fit in with both normal working practices (and unplanned events) and that enable the user to manage communication channels. The need for appropriate levels of expressiveness and user control is also apparent: We present numerous examples of users controlling the precision of awareness information and sending awareness messages that have as much to do with playfulness as supporting coordination through activity awareness.

As the number of public displays in the environment increases, new opportunities open up to improve situated interaction and to enable new kinds of applications. In order to make distributed display resources available to nomadic users, a key issue to address is how control can be dynamically shared between display users. It is important to study how control over a shared display can be acquired, released or shared by nomadic and residential users given their competing demands for display resources.In this paper, we present a system and a user study investigating these issues in the context of two applications both competing for display resources provided by a deployment of interactive office doorplates. The first application (Hermes II) provides situated note leaving and messaging services whereas the second one (GAUDI) supports user navigating a university department. Office occupants (i.,e. residential users) can control whether the navigation application may (temporarily) use their doorplate display (thus giving priority to the navigation needs of nomadic users to the department). We report on findings from a user study, and discuss interface design implications for specifying display control.

One of the most promising possibilities for supporting user interaction with public displays is the use of personal mobile phones. Furthermore, by utilising Bluetooth users should have the capability to interact with displays without incurring personal financial connectivity costs. However, despite the relative maturity of Bluetooth as a standard and its widespread adoption in today's mobile phones, little exploration seems to have taken place in this area - despite its apparent significant potential. This paper describe the findings of an exploratory study involving our Hermes Photo Display which has been extended to enable users with a suitable phone to both send and receive pictures over Bluetooth. We present both the technical challenges of working with Bluetooth and, through our user study, we present initial insights into general user acceptability issues and the potential for such a display to facilitate notions of community.

This fourth workshop in the series of workshops on 'HCI in Mobile Guides' once again aims to bring together both researchers and practitioners who develop and evaluate mobile guides, i.e. systems designed to guide a user who is moving in a physical environment by giving directions and supplying relevant information and access to services via some form of mobile device. Application examples of mobile guides include: mobile tourism services, museum/exhibition guides, support for building communities and context-aware directory services. The particular focus of this workshop is on establishing guidelines for fostering the development of usable mobile guide systems based on practical experience and evaluations. Following review by the program committee, accepted papers will be presented and discussed at the workshop.

Users of mobile tour guides often express a strong desire for the system to be able to provide information on arbitrary objects they encounter during their visit - akin to pointing to a building or attraction and saying "what's that ?" to a human tour guide. This paper reports on a field study in which we investigated user reaction to the use of digital image capture and recognition to support such functionality. Our results provide an insight into usage patterns and likely user reaction to mobile tour guides that use digital photography for real-time object recognition. These results include the counter-intuitive observation that a significant class of users appear happy to use image recognition even when this is a more complex, lengthy and error-prone process than traditional solutions. Careful analysis of user behavior during the field trails also provides evidence that it may be possible to classify tourists according to the methods by which they prefer to acquire information about tourist attractions in their vicinity. If shown to be generally true these results have important implications for designers of future mobile tour guide systems.

In this paper, we describe our experiences of developing and evaluating GUIDE, an intelligent electronic tourist guide. The GUIDE system has been built to overcome many of the limitations of the traditional information and navigation tools available to city visitors. For example, group-based tours are inherently inflexible with fixed starting times and fixed durations and (like most guidebooks) are constrained by the need to satisfy the interests of the majority rather than the specific interests of individuals. Following a period of requirements capture, involving experts in the field of tourism, we developed and installed a system for use by visitors to Lancaster. The system combines mobile computing technologies with a wireless infrastructure to present city visitors with information tailored to both their personal and environmental contexts. In this paper we present an evaluation of GUIDE, focusing on the quality of the visitor's experience when using the system.

The GUIDE system has been developed to provide city visitors with a hand-held context-aware tourist guide. The system has been successfully deployed in a major tourist destination and is currently at the stage where it is publicly available to visitors who wish to explore the city. Reaching this stage has been the culmination of a number of distinct research efforts. In more detail, the development of GUIDE has involved: capturing a real set of application requirements, investigating the properties of a cell-based wireless communications technology in a built-up environment and deploying a network based on this technology around the city, designing and populating an information model to represent attractions and key buildings within the city, prototyping the development of a distributed application running across portable GUIDE units and stationary cell-servers and finally, evaluating the entire system during an extensive field-trial study. This paper reports on our results in each of these areas. We believe that through our work on the GUIDE project we have produced a blueprint for the development of interactive context-aware systems that should be of real value to those in the community who wish to develop such systems in a practical environment.

Due to increasing computational power, long-life batteries and wireless links with improving bandwidth, distributed multimedia applications have become more and more attractive for mobile users. However, the varying quality of service (QoS) on the wireless link is still a major problem. One generally accepted solution to this problem utilises "proxies" which act on behalf of the mobile user and modify the communication data stream in order to match the current QoS conditions. These proxies are generally dependent on protocol layers, applications or application data. Therefore, in order to enable proxy objects to be flexibly inserted for a given multimedia stream, an architecture is required for managing supplied and installed proxy objects.