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Jia-Ling Shi

dblp:424/9972 · DBLP profile ↗
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1ranked-venue papers
1as first author
1since 2021 · last 2026
0009-0007-8384-7846ORCID · reported

Domains — the database's venue-derived domains; a paper can count in several

Databases, data management, data science and information retrieval · 1 · 1 first-author · 1 since 2021

Expertise — from the expertise taxonomy: the topics of the expert's papers under the CCF categories. A weight counts papers with recency: 1 for a paper about the topic, 0.3 when the topic is its context, halved every five years.

Databases, data mining, and information retrieval
1 paper
Information retrieval · 100%

Topics — the 2 heaviest of 2, each with the papers that count most for it

TopicWeightPapersLastEvidence papers
Information retrieval
generative information retrieval
1.012026
G-CoS: An Interpretable Gain-Cost Framework for User Satisfaction Estimation in Generative Information Retrieval · SIGIR 2026
Information retrieval › evaluation
user satisfaction prediction
1.012026
G-CoS: An Interpretable Gain-Cost Framework for User Satisfaction Estimation in Generative Information Retrieval · SIGIR 2026

Methods — techniques the papers use, named apart from their topics

large language model · 1.0interaction sequence model · 1.0
YearPublicationVenuePosition
2026 G-CoS: An Interpretable Gain-Cost Framework for User Satisfaction Estimation in Generative Information Retrieval
abstract
User satisfaction serves as a key indicator of search experience in Generative Information Retrieval (GenIR) systems, and its accurate estimation is essential for system optimization. Extensive research in traditional IR has established interaction signals (e.g., dwell time, clicks, query reformulations) as reliable indicators of user satisfaction. However, prevailing approaches for satisfaction estimation in GenIR (e.g., LLM-as-a-judge) primarily rely on textual content and fail to account for user interactions during the search process. In this work, empirical analysis of real-world data shows that user satisfaction correlates negatively with interaction signals reflecting interaction cost, and positively with response quality. Building on these findings, we propose the Gain-aware Cost-sensitive Satisfaction estimator (G-CoS), an interpretable gain-cost framework for user satisfaction estimation in GenIR. G-CoS models user satisfaction as a dynamic trade-off between Response Quality and multidimensional Interaction Cost. Experimental results demonstrate that G-CoS outperforms LLM-as-a-judge methods, interaction sequence models, as well as machine learning models using the same gain and cost features. Moreover, the learned parameters reveal interpretable associations between gain-cost dynamics and user satisfaction. This work contributes an interpretable framework for user satisfaction estimation and offers insights for GenIR system optimization.
Jia-Ling Shi, Zhijing Wu 0001, Yidong Liang, Xianling Mao
SIGIR1