While navigation within complex information spaces is a problem for all users, the problem is most evident with individuals who are blind who cannot simply locate, point, and click on a link in hypertext documents with a mouse. Users who are blind have to listen searching for the link in the document using only the keyboard and a screen reader program, which may be particularly inefficient in large documents with many links or deep hierarchies that are hard to navigate. Consequently, they are especially penalized when the information being searched is hidden under multiple layers of indirections. In this article, we introduce a segment-enrich-annotate (SEA) paradigm for adapting digital content with deep structures for improved accessibility. In particular, we instantiate and evaluate this paradigm through the iCare-Assistant, an assistive system for helping students who are blind in accessing Web and electronic course materials. Our evaluations, involving the participation of students who are blind, showed that the iCare-Assistant system, built based on the SEA paradigm, reduces the navigational overhead significantly and enables user who are blind access complex online course servers effectively.

Message hierarchies in web discussion boards grow with new postings. Threads of messages evolve as new postings focus within or diverge from the original themes of the threads. Thus, just by investigating the subject headings or contents of earlier postings in a message thread, one may not be able to guess the contents of the later postings. The resulting navigation problem is further compounded for blind users who need the help of a screen reader program that can provide only a linear representation of the content. We see that, in order to overcome the navigation obstacle for blind as well as sighted users, it is essential to develop techniques that help identify how the content of a discussion board grows through generalizations and specializations of topics. This knowledge can be used in segmenting the content in coherent units and guiding the users through segments relevant to their navigational goals. Our experimental results showed that the segmentation algorithm described in this paper provides up to 80-85% success rate in labeling messages. The algorithm is being deployed in a software system to reduce the navigational load of blind students in accessing web-based electronic course materials; however, we note that the techniques are equally applicable for developing web indexing and summarization tools for users with sight.