For an operator of wireless telecommunication networks to make timely interventions in the network before minor faults escalate into issues that can lead to substandard system performance, good situation awareness is of high importance. Due to the increasing complexity of such networks, as well as the explosion of traffic load, it has become necessary to aid human operators to reach a good level of situation awareness through the use of exploratory data analysis and information fusion techniques. However, to understand the results of such techniques is often cognitively challenging and time consuming. In this paper, we present how telecommunication operators can be aided in their data analysis and sense-making processes through the usage and visualization of topic modeling results. We present how topic modeling can be used to extract knowledge from base station counter readings and make design suggestions for how to visualize the analysis results to a telecommunication operator.

Abstract To find correlations and cause and effect relationships in multivariate data sets is central in many data analysis problems. A common way of representing causal relations among variables is to use node‐link diagrams, where nodes depict variables and edges show relationships between them. When performing a causal analysis, analysts may be biased by the position of collected evidences, especially when they are at the top of a list. This is of crucial importance since finding a root cause or a derived effect, and searching for causal chains of inferences are essential analytic tasks when investigating causal relationships. In this paper, we examine whether sequential ordering influences understanding of indirect causal relationships and whether it improves readability of multi‐attribute causal diagrams. Moreover, we see how people reason to identify a root cause or a derived effect. The results of our design study show that sequential ordering does not play a crucial role when analyzing causal relationships, but many connections from/to a variable and higher strength/certainty values may influence the process of finding a root cause and a derived effect.

To investigate the impact of visualizing car uncertainty on drivers' trust during an automated driving scenario, a simulator study was conducted. A between-group design experiment with 59 Swedish drivers was carried out where a continuous representation of the uncertainty of the car's ability to autonomously drive during snow conditions was displayed to one of the groups, whereas omitted for the control group. The results show that, on average, the group of drivers who were provided with the uncertainty representation took control of the car faster when needed, while they were, at the same time, the ones who spent more time looking at other things than on the road ahead. Thus, drivers provided with the uncertainty information could, to a higher degree, perform tasks other than driving without compromising with driving safety. The analysis of trust shows that the participants who were provided with the uncertainty information trusted the automated system less than those who did not receive such information, which indicates a more proper trust calibration than in the control group.