Learning individual-level treatment effect is a fundamental problem in causal inference and has received increasing attention in many areas, especially in the user growth area which concerns many internet companies. Recently, disentangled representation learning methods that decompose covariates into three latent factors, including instrumental, confounding and adjustment factors, have witnessed great success in treatment effect estimation. However, it remains an open problem how to learn the underlying disentangled factors precisely. Specifically, previous methods fail to obtain independent disentangled factors, which is a necessary condition for identifying treatment effect. In this paper, we propose Disentangled Representations for Counterfactual Regression via Mutual Information Minimization (MIM-DRCFR), which uses a multi-task learning framework to share information when learning the latent factors and incorporates MI minimization learning criteria to ensure the independence of these factors. Extensive experiments including public benchmarks and real-world industrial user growth datasets demonstrate that our method performs much better than state-of-the-art methods.

Recommendation for cold-start users who have very limited data is a canonical challenge in recommender systems. Existing deep recommender systems utilize user content features and behaviors to produce personalized recommendations, yet often face significant performance degradation on cold-start users compared to existing ones due to the following challenges: (1) Cold-start users may have a quite different distribution of features from existing users. (2) The few behaviors of cold-start users are hard to be exploited. In this paper, we propose a recommender system called Cold-Transformer to alleviate these problems. Specifically, we design context-based Embedding Adaption to offset the differences in feature distribution. It transforms the embedding of cold-start users into a warm state that is more like existing ones to represent corresponding user preferences. Furthermore, to exploit the few behaviors of cold-start users and characterize the user context, we propose Label Encoding that models Fused Behaviors of positive and negative feedback simultaneously, which are relatively more sufficient. Last, to perform large-scale industrial recommendations, we keep the two-tower architecture that de-couples user and target item. Extensive experiments on public and industrial datasets show that Cold-Transformer significantly outperforms state-of-the-art methods, including those that are deep coupled and less scalable.

Advertisers play an essential role in many e-commerce platforms like Taobao and Amazon. Fulfilling their marketing needs and supporting their business growth is critical to the long-term prosperity of platform economies. However, compared with extensive studies on user modeling such as click-through rate predictions, much less attention has been drawn to advertisers, especially in terms of understanding their diverse demands and performance. Different from user modeling, advertiser modeling generally involves many kinds of tasks (e.g. predictions of advertisers' expenditure, active-rate, or total impressions of promoted products). In addition, major e-commerce platforms often provide multiple marketing scenarios (e.g. Sponsored Search, Display Ads, Live Streaming Ads) while advertisers' behavior tend to be dispersed among many of them. This raises the necessity of multi-task and multi-scenario consideration in comprehensive advertiser modeling, which faces the following challenges: First, one model per scenario or per task simply doesn't scale; Second, it is particularly hard to model new or minor scenarios with limited data samples; Third, inter-scenario correlations are complicated, and may vary given different tasks.

Digital advertising is a critical part of many e-commerce platforms such as Taobao and Amazon. While in recent years a lot of attention has been drawn to the consumer side including canonical problems like ctr/cvr prediction, the advertiser side, which directly serves advertisers by providing them with marketing tools, is now playing a more and more important role. When speaking of sponsored search, bid keyword recommendation is the fundamental service. This paper addresses the problem of keyword matching, the primary step of keyword recommendation. Existing methods for keyword matching merely consider modeling relevance based on a single type of relation among ads and keywords, such as query clicks or text similarity, which neglects rich heterogeneous interactions hidden behind them. To fill this gap, the keyword matching problem faces several challenges including: 1) how to learn enriched and robust embeddings from complex interactions among various types of objects; 2) how to conduct high-quality matching for new ads that usually lack sufficient data.