We present a novel framework for recognizing repetitive sequential events performed by human actors with strong temporal dependencies and potential parallel overlap. Our solution incorporates sub-event (or primitive) detectors and a spatiotemporal model for sequential event changes. We develop an effective and efficient method to integrate primitives into a set of sequential events where strong temporal constraints are imposed on the ordering of the primitives. In particular, the combination process is approached as an optimization problem. A specialized Viterbi algorithm is designed to learn and infer the target sequential events and handle the event overlap simultaneously. To demonstrate the effectiveness of the proposed framework, we report detailed quantitative analysis on a large set of cashier checkout activities in a retail store.

A significant portion of retail shrink is attributed to employees and occurs around the point of sale (POS). In this paper, we target a major type of retail fraud in surveillance videos, known as sweethearting (or fake scan), where a cashier intentionally fails to enter one or more items into the transaction in an attempt to get free merchandise for the customer. We first develop a motion-based algorithm to identify video segments as candidates for primitive events at the POS. We then apply spatio-temporal features to recognize true primitive events from the candidates and prune those falsely alarmed. In particular, we learn location-aware event models by Multiple-Instance Learning to address the location-sensitive issues that appear in our problem. Finally, we validate the entire transaction by combining primitive events according to temporal ordering constraints. We demonstrate the effectiveness of our approach on data captured from a real grocery store.

Video analytics have recently emerged as a promising technique of retail fraud detection for loss prevention. Efficient video analytic algorithms are highly desired for a practical fraud detection system. In this paper, we present a real-time algorithm for recognizing a cashier's actions at the point of sale (POS), which can be further used to analyze cashier behaviors for identifying fraudulent incidents. The algorithm uses a set of simple but effective features derived from a global representation of motion energy called polar motion map (PMM). These features capture the motion patterns exhibited in a cashier's actions as a focused beam of motion energy, characterizing the actions as the extension and retraction movement of the cashier's arm with respect to a prespecified region. Our algorithm demonstrates comparable accuracy against one of the state-of-the-art event recognition techniques while running significantly faster.

In virtually every business context there is a need to establish some form of monitoring system to ensure that employees comply with business processes and policies. Compliance failures range from organized theft to gaps in procedure that can be easily remedied through retraining. It is clearly important for businesses to capture and record these deviations to minimize loss prevention and maximize workplace safety and efficiency. In this workshop, we discuss the growing problem of compliance failure and how our system addresses this problem in a retail context to detect checkout-related fraud through the integration of visual and non-visual data.