The rapid growth and availability of event sequence data across domains requires effective analysis and exploration methods to facilitate decision-making. Visual analytics combines computational techniques with interactive visualizations, enabling the identification of patterns, anomalies, and attribute interactions. However, existing approaches frequently overlook the interplay between temporal and multivariate attributes. We introduce EventBox, a novel data representation and visual encoding approach for analyzing groups of events and their multivariate attributes. We have integrated EventBox into Sequen-C, a visual analytics system for the analysis of event sequences. To enable the agile creation of EventBoxes in Sequen-C, we have added user-driven transformations, including alignment, sorting, substitution and aggregation. To enhance analytical depth, we incorporate automatically generated statistical analyses, providing additional insight into the significance of attribute interactions. We evaluated our approach involving 21 participants (3 domain experts, 18 novice data analysts). We used the ICE-T framework to assess visualization value, user performance metrics completing a series of tasks, and interactive sessions with domain experts. We also present three case studies with real-world healthcare data demonstrating how EventBox and its integration into Sequen-C reveal meaningful patterns, anomalies, and insights. These results demonstrate that our work advances visual analytics by providing a flexible solution for exploring temporal and multivariate attributes in event sequences.

Explainable Artificial Intelligence (XAI) aims to make artificial intelligence (AI) systems transparent and understandable to humans, providing clear explanations for the decisions made by AI models. This paper presents a novel pipeline and a digital dashboard that provides a user-friendly platform for interpreting the results of machine learning algorithms using XAI technology. The dashboard utilizes evidence-based design principles to deliver information clearly and concisely, enabling users to better understand the decisions made by their algorithms. We integrate XAI services into the dashboard to explain the algorithm's predictions, allowing users to understand how their models function and make informed decisions. We demonstrate a motivating scenario in banking and present how the proposed system enhances transparency and accountability and improves trust in the technology.

Artificial intelligence (AI) enables machines to learn from human experience, adjust to new inputs, and perform intelligent tasks without human intervention. AI is progressing rapidly and is transforming the way businesses operate, from process automation to cognitive augmentation of tasks and intelligent process/data analytics. However, the main challenge for the AI system users is to comprehend and trust the result of AI algorithms and methods. To address this challenge, we first study the recent techniques in the area of eXplainable Artificial Intelligence (XAI). Then, we introduce a novel XAI process to facilitate producing explainable models while maintaining a high level of learning performance. We present an interactive evidence-based approach to assist the users in comprehending and trusting the results and outputs generated by AI-enabled algorithms, resulting in developing a digital dashboard to facilitate inter-acting with the algorithm. Lastly, we discuss how the proposed XAI method can significantly improve the confidence of data scientists in understanding the result of AI-enabled algorithms with an application in the banking domain for analyzing customer transactions.

Building a visual overview of temporal event sequences with an optimal level-of-detail (i.e. simplified but informative) is an ongoing challenge - expecting the user to zoom into every important aspect of the overview can lead to missing insights. We propose a technique to build a multilevel overview of event sequences, whose granularity can be transformed across sequence clusters (vertical level-of-detail) or longitudinally (horizontal level-of-detail), using hierarchical aggregation and a novel cluster data representation Align-Score-Simplify. By default, the overview shows an optimal number of sequence clusters obtained through the average silhouette width metric - then users are able to explore alternative optimal sequence clusterings. The vertical level-of-detail of the overview changes along with the number of clusters, whilst the horizontal level-of-detail refers to the level of summarization applied to each cluster representation. The proposed technique has been implemented into a visualization system called Sequence Cluster Explorer (Sequen-C) that allows multilevel and detail-on-demand exploration through three coordinated views, and the inspection of data attributes at cluster, unique sequence, and individual sequence level. We present two case studies using real-world datasets in the healthcare domain: CUREd and MIMIC-III; which demonstrate how the technique can aid users to obtain a summary of common and deviating pathways, and explore data attributes for selected patterns.

Business Processes, i.e., a set of coordinated tasks and activities to achieve a business goal, and their continuous improvements are key to the operation of any organization. In banking, business processes are increasingly dynamic as various technologies have made dynamic processes more prevalent. For example, customer segmentation, i.e., the process of grouping related customers based on common activities and behaviors, could be a data-driven and knowledge-intensive process. In this paper, we present an intelligent data-driven pipeline composed of a set of processing elements to move customers' data from one system to another, transforming the data into the contextualized data and knowledge along the way. The goal is to present a novel intelligent customer segmentation process which automates the feature engineering, i.e., the process of using (banking) domain knowledge to extract features from raw data via data mining techniques, in the banking domain. We adopt a typical scenario for analyzing customer transaction records, to highlight how the presented approach can significantly improve the quality of risk-based customer segmentation in the absence of feature engineering.

The European VPH-Share project develops a comprehensive service framework with the objective of sharing clinical data, information, models and workflows focusing on the analysis of the human physiopathology within the Virtual Physiological Human (VPH) community. The project envisions an extensive and dynamic data infrastructure built on top of a secure hybrid Cloud environment. This paper presents the data service provisioning framework that builds up the data infrastructure, focusing on the deployment of data integration services in the hybrid Cloud, the associated mechanism for securing access to patient-specific datasets, and performance results for different deployment scenarios relevant within the scope of the project.

The increasing volume of data describing human disease processes and the growing complexity of understanding, managing, and sharing such data presents a huge challenge for clinicians and medical researchers. This paper presents the @neurIST system, which provides an infrastructure for biomedical research while aiding clinical care, by bringing together heterogeneous data and complex processing and computing services. Although @neurIST targets the investigation and treatment of cerebral aneurysms, the system's architecture is generic enough that it could be adapted to the treatment of other diseases. Innovations in @neurIST include confining the patient data pertaining to aneurysms inside a single environment that offers clinicians the tools to analyze and interpret patient data and make use of knowledge-based guidance in planning their treatment. Medical researchers gain access to a critical mass of aneurysm related data due to the system's ability to federate distributed information sources. A semantically mediated grid infrastructure ensures that both clinicians and researchers are able to seamlessly access and work on data that is distributed across multiple sites in a secure way in addition to providing computing resources on demand for performing computationally intensive simulations for treatment planning and research.