This study examines the determinants of consumer adoption of a new product version that is innovative in design rather than in technology. Drawing on the theory of affordance actualization, the study analyzes consumers’ justification for accepting innovative products in detail. It uses data from an online survey among the buyers of the latest version of iPhone 13 in Taiwan. The research findings reveal a core logical relationship between a new product version and consumer acceptance. Research confirms that self-enhancement and self-verification are strong justifications for consumers to adopt a new product version. Finally, we suggest that enterprises should promote new products considering consumers’ self-enhancement and self-expression.

Information processing view explains the fit between information processing need and information processing capability to achieve optimal performance. This research observes that the model of users’ needs-functional capabilities fits by two perspectives of holistic and reductionistic in the context of social media usage. Through an online survey of 310 Facebook users in Taiwan, the findings provide the holistic and reductionistic perspectives of the fit between users’ needs and functional capabilities as having a significant impact on users’ cognitive absorption. Thus, social media providers must emphasise managing the fit between users’ needs and functional capabilities for their products and services development.

In order to understand the factors affecting users’ well-being perception derived from social networking sites usage, this study integrates the perspectives of social presence theory and social capital theory to develop a research model. Data were collected from 305 users of Facebook in Taiwan to test the model. The findings reveal that structural capital, relational capital, and cognitive capital exert significant influences on subjective well-being. The results also reveal that structural capital and cognitive capital have positive influence on relational capital, while structural capital influences cognitive capital significantly. The results, on the other hand, show that awareness and affective social presence are the antecedents of structural capital, whereas cognitive social presence and affective social presence influence cognitive capital significantly. Finally, affective social presence is associated with relational capital positively. Theoretical and practical implications are discussed.

Although perceived value has long been recognised as an influential means of affecting continuance intention in information systems (IS), little attention has been devoted to explore its antecedents, which constitutes an important research issue. This study, building on prior literature on continued usage in IS as well as the resource-based view, proposed a model to address this gap. Our model suggests that perceived value, a major driving force for members’ satisfaction and continuance intention, is affected by four kinds of resources embedded in virtual communities, which are relationship resources, technology infrastructure, knowledge resources and human resources. To provide additional insights on the pivotal role of perceived value, we also postulate that experience moderates the link between perceived value and its antecedents. Data collected from 235 members of a professional virtual community provide strong support for the research model. It was found that perceived value exerts a great effect on both satisfaction and continuance intention. In addition, when different levels of experience are taken into consideration, relationship resources, knowledge resources and human resources were found to be more salient to high-experience members, whereas technology infrastructure was found to be more salient to low-experience members. Finally, this study discusses the implications of these findings and offers direction for future research.

Although previous research has established that interpersonal trust and system trust are critical in shaping individual behaviour in virtual settings, the two perspectives have not been examined by IS researchers in virtual communities (VCs) simultaneously. Drawing from prior literature on trust and VCs, a research model for understanding the importance of trust in members and trust in system and their antecedents in VCs is presented. Six trust-building factors were identified using three trust-building bases (calculative base, relationship base and technology base). Data were collected from 324 members of a technical VC to test the model. The study shows that trust in members and trust in system have significant influences on knowledge sharing intention. The study also indicates that knowledge growth, perceived responsiveness and shared vision affect trust in members positively, while knowledge quality influences trust in system significantly. The study discusses the theoretical and managerial implications of this study and proposes several future research directions.

As with any other information system (IS), the success of online shopping depends largely on customer satisfaction and other factors that will eventually increase customers' loyalty intentions. This article integrates two major variables of technology acceptance model (TAM), trust, and fairness to construct a model for investigating the motivations behind customers' loyalty intentions towards online shopping. The hypothesised model is validated empirically using data collected from 311 customers of an online shopping store. The results indicated that distributive, procedural and interactional fairness were strong predictors of trust, which in turn influenced satisfaction. Distributive fairness and interactional fairness exhibited significant positive effects on satisfaction. Perceived usefulness and satisfaction influenced loyalty intention towards online shopping. Perceived ease of use acts indirectly on loyalty intention through the mediating effect of perceived usefulness. Implications for theory and practice and future research directions are discussed.

Previous research suggests that an eventual information technology (IT) success depends on both its initial adoption (acceptance) and subsequent continued usage (continuance). Theory of planned behaviour (TPB) has been successfully used to predict users' acceptance of IT. Yet, this theory has not been applied to the context of continuance of IT. This paper examines post-adoption cognitive beliefs and factors influencing one's intention to continue using (continuance) electronic services (e-services). Decomposed theory of planned behaviour (DTPB) is adapted from social psychology and integrated with theoretical and empirical findings from prior information systems (IS) usage research to theorize a model of e-service continuance. Specifically, the research model decomposes the perceived behavioural control components of TPB into Internet self-efficacy and perceived controllability, the subjective norm component into social influences and interpersonal influence, and the attitude component into perceived usefulness, perceived playfulness, and perceived risk. Nine research hypotheses derived from this model are empirically validated using a field survey of Web-based tax filing service users. The results suggest that users' continuance intention is determined by Internet self-efficacy and satisfaction. Satisfaction, in turn, is jointly determined by interpersonal influence, perceived usefulness, and perceived playfulness.

The main motivation of our research is how the issue of volitional control might affect the application of the Theory of Planned Behaviour (TPB) to research decisions related to information ethics. Specifically, a TPB-based model provides the best fit to the sample collected for the present study. In this model, the contribution of both the attitude and perceived behavioural control to the intention is shown to fluctuate depending upon the degree of volitional control concerning the targeted behaviour. As the behaviour's degree of volitional control lessens, the weighted influence of perceived behavioural control increases and that of the attitude decreases. Thus, it is confirmed that degree of volitional control concerning an ethical act indeed plays a central role in applying the Theory of Planned Behaviour to information ethics research.