The Robots for Humanity project aims to enable people with severe motor impairments to interact with their own bodies and their environment through the use of an assistive mobile manipulator, thereby improving their quality of life. Assistive mobile manipulators (AMMs) are mobile robots that physically manipulate the world in order to provide assistance to people with disabilities. They present an exciting frontier for assistive technology, as they can operate away from the user, have a large dexterous workspace (due to their mobility), and not directly encumber their users. The cornerstone of this project is an ongoing, interactive design process with a quadriplegic user, Henry Evans, and his wife and primary caregiver, Jane Evans. Henry has been enabled, through the use of a PR2 robot, to scratch his own face, shave, fetch a towel from his kitchen, and hand out Halloween candy to trick-ortreating children at a local mall.

Ordinary people have access to unprecedented volumes of information today. Researchers in the fields of information management (IM) and human-computer interaction (HCI) are reacting to this challenge from their own unique perspectives. Having access to a billion records is cool, but having access to a billion people is awesome. In this paper, we look at recent research from both communities, and speculate on how interactions between the communities could enhance the user experience of information.

Webmail clients provide millions of end users with convenient and ubiquitous access to electronic mail - the most successful collaboration tool ever. Web email clients are also the platform of choice for recent innovations on electronic mail and for integration of related information services into email. In the enterprise, however, webmail applications have been relegated to being a supplemental tool for mail access from home or while on the road. In this paper, we draw on recent research in the area of electronic mail to understand usage models and performance requirements for enterprise email applications. We then present an innovative architecture for a webmail client. By leveraging recent advances in web browser technology, we show that webmail clients can offer performance and responsiveness that rivals a desktop application while still retaining all the advantages of a browser based client.

According to usability experts, the top user issue for Web sites is difficult navigation. We have been developing auto-mated usability tools for several years, and here we describe a prototype service called InfoScent™ Bloodhound Simula-tor, a push-button navigation analysis system, which auto-matically analyzes the information cues on a Web site to produce a usability report. We further build upon previous algorithms to create a method called Information Scent Absorption Rate, which measures the navigability of a site by computing the probability of users reaching the desired destinations on the site. Lastly, we present a user study involving 244 subjects over 1385 user sessions that show how Bloodhound correlates with real users surfing for in-formation on four Web sites. The hope is that, by using a simulation of user surfing behavior, we can reduce the need for human labor during usability testing, thus dramatically lower testing costs, and ultimately improving user experience. The Bloodhound Project is unique in that we apply a concrete HCI theory directly to a real-world prob-lem. The lack of empirically validated HCI theoretical model has plagued the development of our field, and this is a step toward that direction.

Features characteristic of hypertext are no longer the providence of specialized hypertext systems. Interfaces exhibiting the “power of linking” can be found in software ranging from document preparation programs to operating systems, providing users with many new approaches to individual and group information management. To take advantage of the new opportunities afforded by this migration, it is important to understand hypertext at representation levels beneath the more superficial aspects of the human-computer interface. Three abstract models for hypertext—representative members of a spectrum of popular formalisms—are presented to provide insight into the meaning and potential of hypertext. Each model represents a different level in the design-decision process necessary for effective hypertext development, and each model plays an important role in development and use of information management software exhibiting hypertext features. © 1992 John Wiley & Sons, Inc.