As new communications media foster international collaborations, we would be remiss in overlooking cultural differences when assessing them. In this study, 24 pairs in three cultural groupings--American-American (AA), Chinese-Chinese (CC) and American-Chinese (AC) --worked on two decision-making tasks, one face-to-face and the other via IM. Drawing upon prior research, we predicted differences in conversational efficiency, conversational content, interaction quality, persuasion, and performance. The quantitative results combined with conversation analysis suggest that the groups viewed the task differently--AA pairs as an exercise in situation-specific compromise; CC as consensus-reaching. Cultural differences were reduced but not eliminated in the IM condition.

In this paper, we describe FLANNEL, an architecture for adding computational capabilities to email. FLANNEL allows email to be modified by an application while in transit between sender and receiver. This modification is done without modification to the endpoints---mail clients---at either end. This paper also describes interaction techniques that we have developed to allow senders of email to quickly and easily select computations to be performed by FLANNEL. Through, our experience, we explain the properties that applications must have in order to be successful in the context of FLANNEL.

This study examined the readabiity.andsubjective preferences of a set of fonts designed for screen display.Two new binary bitmap fonts performed well, suggesting that designers should consider incorporating similar attributes into default fonts for online type.

Article Effects of interfaces for annotation on communication in a collaborative task Share on Authors: Patricia G. Wojahn Robert Morris College, Coraopolis, PA Robert Morris College, Coraopolis, PAView Profile , Christine M. Neuwirth Carnegie Mellon University, Pittsburgh, PA Carnegie Mellon University, Pittsburgh, PAView Profile , Barbara Bullock Wright State University, Fairborn, OH Wright State University, Fairborn, OHView Profile Authors Info & Claims CHI '98: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsJanuary 1998 Pages 456–463https://doi.org/10.1145/274644.274706Online:01 January 1998Publication History 24citation766DownloadsMetricsTotal Citations24Total Downloads766Last 12 Months14Last 6 weeks1 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access

Previous research indicates that voice annotation helps reviewers to express the more complex and social aspects of a collaborative writing task.Little direct evidence exists, however, about the effect of voice annotations on the writers who must use such annotations.To test the effect, we designed an interface intended to alleviate some of the problems associated with the voice modality and undertook a study with two goals: to compare the nature and quantity of voice and written comments, and to evaluate how writers responded to comments produced in each mode.Writers were paired with reviewers who made either written or spoken annotations from which the writers revised.The study provides direct evidence that the greater expressivity of the voice modality, which previous research suggested benefits reviewers, produces annotations that writers also find usable.Interactions of modality with the type of annotation suggest specific advantages of each mode for enhancing the processes of review and revision.

This paper reports research to define a set of interaction parameters that collaborative writers will find useful. Our approach is to provide parameters of interaction and to locate the decision of how to set the parameters with the users. What is new in this paper is the progress we have made outlining task management parameters, notification, scenarios of use, as well as some implementation architectures.

An important activity in collaborative writing is communicating about changes to texts,, This paper reports on a software system, ji'exible cliff, that finds and reports differences ("cliffs") between versions of texts.The system is flexible, allowing users to control several aspects of its operation including what changes are reported and how they are shown when they are reported.We argue that such flexibility is necessary to support users' different social and cognitive needs.

This paper reports on a project to develop a “work in preparation” editor, or PREP editor, to study co-authoring and commenting relationships. As part of the project, we have identified three issues in designing computer support for co-authoring and commenting: (1) support for social interaction among co-authors and commenters; (2) support for cognitive aspects of co-authoring and external commenting; and (3) support for practicality in both types of interaction. For each of these issues, the paper describes the approach the PREP editor takes to address them.