Online users often neglect the importance of privacy policies - a critical aspect of digital privacy and data protection. This scoping review addresses this oversight by delving into privacy policy analysis, aiming to establish a comprehensive research agenda. The study's objective was to explore the analytic techniques employed in privacy policy analysis and to identify the associated challenges. Following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses for Scoping Reviews (PRISMA-ScR) checklist, the review selected n = 97 relevant studies. The findings reveal a diverse array of techniques used, encompassing automated machine learning and natural language processing, and manual content analysis. Notably, researchers grapple with challenges like linguistic nuances, ambiguity, and complex data harvesting methods. Additionally, the lack of privacy-centric theoretical frameworks and a dearth of user evaluations in many studies limit their real-world applicability. The review concludes by proposing a set of research recommendations to shape the future research agenda in privacy policy analysis.

Purpose The purpose of this paper is to scope the field of child-related online harms and to produce a resource pack to communicate all the different dimensions of this domain to teachers and carers. Design/methodology/approach With children increasingly operating as independent agents online, their teachers and carers need to understand the risks of their new playground and the range of risk management strategies they can deploy. Carers and teachers play a prominent role in applying the three M’s: mentoring the child, mitigating harms using a variety of technologies (where possible) and monitoring the child’s online activities to ensure their cybersecurity and cybersafety. In this space, the core concepts of “cybersafety” and “cybersecurity” are substantively different and this should be acknowledged for the full range of counter-measures to be appreciated. Evidence of core concept conflation emerged, confirming the need for a resource pack to improve comprehension. A carefully crafted resource pack was developed to convey knowledge of risky behaviors for three age groups and mapped to the appropriate “three M’s” to be used as counter-measures. Findings The investigation revealed key concept conflation, and then identified a wide range of harms and countermeasures. The resource pack brings clarity to this domain for all stakeholders. Research limitations/implications The number of people who were involved in the empirical investigation was limited to those living in Scotland and Nigeria, but it is unlikely that the situation is different elsewhere because the internet is global and children’s risky behaviors are likely to be similar across the globe. Originality/value Others have investigated this domain, but no one, to the authors’ knowledge, has come up with the “Three M’s” formulation and a visualization-based resource pack that can inform educators and carers in terms of actions they can take to address the harms.

Engaging with end users in the development of assistive technologies remains one of the major challenges for researchers and developers in the field of accessibility and HCI. Developing usable software systems for people with complex disabilities is problematic, software developers are wary of using user-centred design, one of the main methods by which usability can be improved, due to concerns about how best to work with adults with complex disabilities, in particular Severe Speech and Physical Impairments (SSPI) and how to involve them in research. This paper reports on how the adoption of an adapted agile approach involving the incorporation of a user advocate on the research team helped in meeting this challenge in one software project and offers suggestions for how this could be used by other development teams.

Technological supports have the potential to greatly improve the quality of life and independence of adults with severe speech and physical impairments (SSPI). In particular, augmentative and alternative communication (AAC) devices can enable people with little or no speech to communicate with others. However, the rate of rejection of AAC devices is estimated to be as high as 53.3%. It is suggested that a major reason for this rejection is a lack of user-centred design in the development of these devices. As part of a wider study looking at involving adults with SSPI in all stages of user-centred design, this paper looks at the use of focus groups in requirements gathering with this user group.

A visit to hospital is traumatic for both a patient with disabilities and their family members, especially when the patient has no or limited functional speech [1]. For adults with Severe Speech and Physical Impairments (SSPI) being hospitalized presents particular challenges as hospital staff are often unaware of how the adult with SSPI communicates and what their basic care needs are.

The Straight-Talking User Group within Dundee University's School of Computing aims to create a place where adults with complex disabilities can meet to explore technology and where they can work with researchers to develop better technology. A pilot project has shown the potential for this type of centre is terms of increasing the self-esteem and motivation of participants and raising expectations of what people are able to achieve.

Experimental research in human – computer interaction commonly uses participant groups that are unrepresentative of demographic realities, being young, technically knowledgeable and highly educated. One way of reflecting society more accurately in research is to include older adults in research groups, but the elicitation of high-quality data from these participants requires alterations in research methods and organization. In the present paper, methodological and organizational experiences from a range of research studies with older participants are reported. It concludes with a list of guidelines for maximizing the research outcomes of working with older adults.