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When and How to Ask: Dynamic Preference Elicitation Strategies for Conversational Recommendation

sigir26-100 · Full research paper · Feng Xia, Shuo Zhang, Xi Wang
Conversational and Interactive Recom · 50% Conversational Recommendation System · 50%
Abstract

Conversational Recommender Systems (CRSs) are interactive systems that use multi-turn natural language dialogue to understand evolving user preferences and provide personalized recommendations. To achieve this goal, CRSs rely on preference elicitation strategies to actively gather informative preference cues from users; however, the timing and selection of these strategies during a conversation remain largely unexplored. While many existing studies emphasize eliciting explicit item attributes and tend to adopt relatively static elicitation strategies, the use of item-based preference elicitation and how it varies across different dialogue stages remains less explored. In this work, we conduct a systematic investigation of preference elicitation strategies from a stage-aware perspective. We provide empirical evidence that optimal preference elicitation strategies are stage-dependent and context-sensitive: attribute-based inquiries are effective in early stages, while item-based strategies become superior as preferences refine. To support this paradigm, we introduce InPE, a dataset enriched with fine-grained annotations for elicitation necessity and strategy selection. With this dataset, we propose COPE (COnversational Preference Elicitation via Mixture of Experts), a novel architecture for strategy modeling. Extensive offline evaluation on our dataset indicates that context-aware preference elicitation strategies are beneficial for conversational recommendation. In addition, the analysis of the predicted strategies uncovers consistent stage-wise tendencies in dialogue progression, providing empirical evidence of common interaction patterns in conversational recommendation systems. Our dataset is available at https://github.com/juanfacabian/InPE.

Assigned reviewers

#ReviewerMatchWhy (closest evidence publications in the taxonomy)
1 Chongming Gao
52
85 Reformulating Conversational Recommender Systems as Tri-Phase Offline Policy Learning (2024) Conversational Recommendation Systems
78 RecSys 2021 Tutorial on Conversational Recommendation: Formulation, Methods, and Evaluation (2021) Conversational Recommendation Systems
60 Agentic Feedback Loop Modeling Improves Recommendation and User Simulation (2025) User Profile and Persona Modeling
2 Gustavo Penha
40
72 What does BERT know about books, movies and music? Probing BERT for Conversational Recommendation (2020) Conversational Recommendation Systems
49 Contextualizing Spotify's Audiobook List Recommendations with Descriptive Shelves (2025) Recommendation Systems and Evaluation
47 Evaluating Podcast Recommendations with Profile-Aware LLM-as-a-Judge (2025) Recommendation Systems and Evaluation

Area chair

Area chairMatch
Kam-Fai Wong 47
Area-chair candidates (8)
Kam-Fai Wong assigned 476 papers
Yanan Niu 4415 papers
Pengyue Jia 4410 papers
Xin Xin 0003 4310 papers
Jun Xu 0001 412 papers
Kun Gai 415 papers
Maolin Wang 0001 4015 papers
Xiaoxue Zang 404 papers

Candidates from the panel ranked by match score

#ReviewerMatchLoadWhy
1 Chongming Gao assigned 52 3
85 Reformulating Conversational Recommender Systems as Tri-Phase Offline Policy Learning (2024) Conversational Recommendation Systems
78 RecSys 2021 Tutorial on Conversational Recommendation: Formulation, Methods, and Evaluation (2021) Conversational Recommendation Systems
2 Jianling Wang 50 3
100 Enhancing User Personalization in Conversational Recommenders (2023) Conversational and Interactive Recommendation
70 Quantifying and Mitigating Popularity Bias in Conversational Recommender Systems (2022) Conversational Recommendation Systems
3 Fei Sun 0001 48 3
85 Unified Conversational Recommendation Policy Learning via Graph-based Reinforcement Learning (2021) Conversational Recommendation Systems
51 Personalized re-ranking for recommendation (2019) Recommendation with Search and Ranking
5 Seongmin Park 0002 46 3
100 Empowering Retrieval-based Conversational Recommendation with Contrasting User Preferences (2025) Conversational and Interactive Recommendation
49 MUFFIN: Mixture of User-Adaptive Frequency Filtering for Sequential Recommendation (2025) Sequential Recommendation with User Modeling and Profiling
6 Yongjing Hao 46 3
100 Considering Interaction Sequence of Historical Items for Conversational Recommender System (2021) Conversational and Interactive Recommendation
88 Tell Me Where to Go Next: Improving POI Recommendation via Conversation (2021) Conversational Recommendation Systems
7 Shuchang Liu 0001 46 3
60 LLM-Powered User Simulator for Recommender System (2025) Recommendation Systems and Evaluation
60 KuaiSim: A Comprehensive Simulator for Recommender Systems (2023) Recommendation Systems and Evaluation
8 Zhengyi Yang 0007 45 3
47 LLaRA: Large Language-Recommendation Assistant (2024) Sequential and Session-based Recommendation
45 A Bi-Step Grounding Paradigm for Large Language Models in Recommendation Systems (2025) Generative Recommendation and Item Tokenization
9 Xiao Zhang 0034 44 3
51 UniSAR: Modeling User Transition Behaviors between Search and Recommendation (2024) Recommendation with Search and Ranking
49 Enhancing Recommendation with Search Data in a Causal Learning Manner (2023) Recommendation with Search and Ranking
10 Bo Peng 0009 44 3
49 $\mathop {\mathtt {HAM}}$HAM: Hybrid Associations Models for Sequential Recommendation (2022) Sequential Recommendation with User Modeling and Profiling
49 HAM: Hybrid Associations Models for Sequential Recommendation (Extended abstract) (2023) Sequential Recommendation with User Modeling and Profiling
11 Yang Song 0008 44 3
49 LabelCraft: Empowering Short Video Recommendations with Automated Label Crafting (2024) Recommendation Systems and Evaluation
49 Enhancing Recommendation with Search Data in a Causal Learning Manner (2023) Recommendation with Search and Ranking
14 Bowen Zheng 0005 COI: co-author 43 3
49 Towards a More User-Friendly and Easy-to-Use Benchmark Library for Recommender Systems (2023) Recommendation Systems and Evaluation
49 Enhancing Sequential Recommender with Large Language Models for Joint Video and Comment Recommendation (2025) Sequential and Session-based Recommendation
16 James Caverlee 43 3
70 Quantifying and Mitigating Popularity Bias in Conversational Recommender Systems (2022) Conversational Recommendation Systems
48 Language Models as Semantic Augmenters for Sequential Recommenders (2026) Sequential and Session-based Recommendation
17 Han Li 0005 43 3
51 Comprehensive List Generation for Multi-Generator Reranking (2025) Recommendation with Search and Ranking
49 RecFlow: An Industrial Full Flow Recommendation Dataset (2025) Recommendation Systems and Evaluation
18 Jizhi Zhang 43 3
60 Agentic Feedback Loop Modeling Improves Recommendation and User Simulation (2025) User Profile and Persona Modeling
45 Decoding Matters: Addressing Amplification Bias and Homogeneity Issue in Recommendations for Large Language Models (2024) Generative Recommendation and Item Tokenization
19 Bo Chen 0023 42 3
49 ReLLa: Retrieval-enhanced Large Language Models for Lifelong Sequential Behavior Comprehension in Recommendation (2024) Sequential and Session-based Recommendation
49 A Comprehensive Survey on Automated Machine Learning for Recommendations (2024) Recommendation Systems and Evaluation
20 Huifeng Guo 42 3
49 AutoML for Deep Recommender Systems: Fundamentals and Advances (2023) Recommendation Systems and Evaluation
49 A Comprehensive Survey on Automated Machine Learning for Recommendations (2024) Recommendation Systems and Evaluation
21 Lantao Hu 42 3
51 Comprehensive List Generation for Multi-Generator Reranking (2025) Recommendation with Search and Ranking
51 Unsupervised Ranking Ensemble Model for Recommendation (2024) Recommendation with Search and Ranking
22 Yimeng Bai 42 3
49 Leveraging Watch-time Feedback for Short-Video Recommendations: A Causal Labeling Framework (2023) Recommendation Systems and Evaluation
49 LabelCraft: Empowering Short Video Recommendations with Automated Label Crafting (2024) Recommendation Systems and Evaluation
23 Wei Guo 0006 42 3
50 Dataset Regeneration for Sequential Recommendation (2024) Recommendation Systems and Evaluation
49 User Behavior Modeling with Deep Learning for Recommendation: Recent Advances (2023) Recommendation Systems and Evaluation
25 Yongxin Ni 41 3
48 A Content-Driven Micro-Video Recommendation Dataset at Scale (2025) Recommendation Systems and Evaluation
46 An Image Dataset for Benchmarking Recommender Systems with Raw Pixels (2024) Recommendation Systems and Evaluation
27 Chen Wang 0052 41 3
48 Cluster-Aware Item Prompt Learning for Session-Based Recommendation (2025) LLM-Enhanced Sequential Recommendation
45 Group-Aware Interest Disentangled Dual-Training for Personalized Recommendation (2023) Social and Group Recommendation
28 Hao Liu 0078 41 3
47 WeaveRec: An LLM-Based Cross-Domain Sequential Recommendation Framework with Model Merging (2026) Efficiency and Deployment
40 Mitigating Distribution Shifts in Sequential Recommendation: An Invariance Perspective (2025) Contrastive and Self-Supervised Sequential Recommendation
29 Gustavo Penha assigned 40 3
72 What does BERT know about books, movies and music? Probing BERT for Conversational Recommendation (2020) Conversational Recommendation Systems
49 Contextualizing Spotify's Audiobook List Recommendations with Descriptive Shelves (2025) Recommendation Systems and Evaluation
30 Julian J. McAuley 40 3
82 Neighborhood-Based Collaborative Filtering for Conversational Recommendation (2024) Conversational Recommendation Systems
66 Reindex-Then-Adapt: Improving Large Language Models for Conversational Recommendation (2025) Conversational Recommendation Systems
31 Yuta Saito 40 3
46 Off-Policy Evaluation of Ranking Policies under Diverse User Behavior (2023) Recommendation with Search and Ranking
45 Evaluating the Robustness of Off-Policy Evaluation (2021) Recommendation Systems and Evaluation
32 Min Hou 0004 40 3
47 Explainable Fashion Recommendation: A Semantic Attribute Region Guided Approach (2019) Explainable and Causal Recommendation
46 WeaveRec: An LLM-Based Cross-Domain Sequential Recommendation Framework with Model Merging (2026) Efficiency and Deployment
33 Yang Zhang 0072 40 3
46 AlpsBench: An LLM Personalization Benchmark for Real-Dialogue Memorization and Preference Alignment (2026) Efficiency and Deployment
45 A Bi-Step Grounding Paradigm for Large Language Models in Recommendation Systems (2025) Generative Recommendation and Item Tokenization
34 Jiancan Wu 40 3
48 Customizing Language Models with Instance-wise LoRA for Sequential Recommendation (2024) Sequential and Session-based Recommendation
45 Towards Robust Alignment of Language Models: Distributionally Robustifying Direct Preference Optimization (2025) Preference Alignment and Optimization
35 Junjie Zhang 0009 40 3
49 Towards a More User-Friendly and Easy-to-Use Benchmark Library for Recommender Systems (2023) Recommendation Systems and Evaluation
49 Frequency-Augmented Mixture-of-Heterogeneous-Experts Framework for Sequential Recommendation (2025) Sequential Recommendation with User Modeling and Profiling
38 Jieming Zhu 40 3
47 ROMA: Recommendation-Oriented Language Model Adaptation Using Multi-Modal Multi-Domain Item Sequences (2025) Sequential and Session-based Recommendation
46 Can LLMs Outshine Conventional Recommenders? A Comparative Evaluation (2025) Efficiency and Deployment