When and How to Ask: Dynamic Preference Elicitation Strategies for Conversational Recommendation
Abstract
Conversational Recommender Systems (CRSs) are interactive systems that use multi-turn natural language dialogue to understand evolving user preferences and provide personalized recommendations. To achieve this goal, CRSs rely on preference elicitation strategies to actively gather informative preference cues from users; however, the timing and selection of these strategies during a conversation remain largely unexplored. While many existing studies emphasize eliciting explicit item attributes and tend to adopt relatively static elicitation strategies, the use of item-based preference elicitation and how it varies across different dialogue stages remains less explored. In this work, we conduct a systematic investigation of preference elicitation strategies from a stage-aware perspective. We provide empirical evidence that optimal preference elicitation strategies are stage-dependent and context-sensitive: attribute-based inquiries are effective in early stages, while item-based strategies become superior as preferences refine. To support this paradigm, we introduce InPE, a dataset enriched with fine-grained annotations for elicitation necessity and strategy selection. With this dataset, we propose COPE (COnversational Preference Elicitation via Mixture of Experts), a novel architecture for strategy modeling. Extensive offline evaluation on our dataset indicates that context-aware preference elicitation strategies are beneficial for conversational recommendation. In addition, the analysis of the predicted strategies uncovers consistent stage-wise tendencies in dialogue progression, providing empirical evidence of common interaction patterns in conversational recommendation systems. Our dataset is available at https://github.com/juanfacabian/InPE.
Assigned reviewers
| # | Reviewer | Match | Why (closest evidence publications in the taxonomy) | |
|---|---|---|---|---|
| 1 | Chongming Gao | 52 | 85 Reformulating Conversational Recommender Systems as Tri-Phase Offline Policy Learning (2024) Conversational Recommendation Systems 78 RecSys 2021 Tutorial on Conversational Recommendation: Formulation, Methods, and Evaluation (2021) Conversational Recommendation Systems 60 Agentic Feedback Loop Modeling Improves Recommendation and User Simulation (2025) User Profile and Persona Modeling |
|
| 2 | Gustavo Penha | 40 | 72 What does BERT know about books, movies and music? Probing BERT for Conversational Recommendation (2020) Conversational Recommendation Systems 49 Contextualizing Spotify's Audiobook List Recommendations with Descriptive Shelves (2025) Recommendation Systems and Evaluation 47 Evaluating Podcast Recommendations with Profile-Aware LLM-as-a-Judge (2025) Recommendation Systems and Evaluation |
Area chair
| Area chair | Match | |
|---|---|---|
| Kam-Fai Wong | 47 |
Area-chair candidates (8)
| Kam-Fai Wong assigned | 47 | 6 papers | |
| Yanan Niu | 44 | 15 papers | |
| Pengyue Jia | 44 | 10 papers | |
| Xin Xin 0003 | 43 | 10 papers | |
| Jun Xu 0001 | 41 | 2 papers | |
| Kun Gai | 41 | 5 papers | |
| Maolin Wang 0001 | 40 | 15 papers | |
| Xiaoxue Zang | 40 | 4 papers |
Candidates from the panel ranked by match score
| # | Reviewer | Match | Load | Why | |
|---|---|---|---|---|---|
| 1 | Chongming Gao assigned | 52 | 3 | 85 Reformulating Conversational Recommender Systems as Tri-Phase Offline Policy Learning (2024) Conversational Recommendation Systems 78 RecSys 2021 Tutorial on Conversational Recommendation: Formulation, Methods, and Evaluation (2021) Conversational Recommendation Systems |
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| 2 | Jianling Wang | 50 | 3 | 100 Enhancing User Personalization in Conversational Recommenders (2023) Conversational and Interactive Recommendation 70 Quantifying and Mitigating Popularity Bias in Conversational Recommender Systems (2022) Conversational Recommendation Systems |
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| 3 | Fei Sun 0001 | 48 | 3 | 85 Unified Conversational Recommendation Policy Learning via Graph-based Reinforcement Learning (2021) Conversational Recommendation Systems 51 Personalized re-ranking for recommendation (2019) Recommendation with Search and Ranking |
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| 5 | Seongmin Park 0002 | 46 | 3 | 100 Empowering Retrieval-based Conversational Recommendation with Contrasting User Preferences (2025) Conversational and Interactive Recommendation 49 MUFFIN: Mixture of User-Adaptive Frequency Filtering for Sequential Recommendation (2025) Sequential Recommendation with User Modeling and Profiling |
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| 6 | Yongjing Hao | 46 | 3 | 100 Considering Interaction Sequence of Historical Items for Conversational Recommender System (2021) Conversational and Interactive Recommendation 88 Tell Me Where to Go Next: Improving POI Recommendation via Conversation (2021) Conversational Recommendation Systems |
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| 7 | Shuchang Liu 0001 | 46 | 3 | 60 LLM-Powered User Simulator for Recommender System (2025) Recommendation Systems and Evaluation 60 KuaiSim: A Comprehensive Simulator for Recommender Systems (2023) Recommendation Systems and Evaluation |
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| 8 | Zhengyi Yang 0007 | 45 | 3 | 47 LLaRA: Large Language-Recommendation Assistant (2024) Sequential and Session-based Recommendation 45 A Bi-Step Grounding Paradigm for Large Language Models in Recommendation Systems (2025) Generative Recommendation and Item Tokenization |
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| 9 | Xiao Zhang 0034 | 44 | 3 | 51 UniSAR: Modeling User Transition Behaviors between Search and Recommendation (2024) Recommendation with Search and Ranking 49 Enhancing Recommendation with Search Data in a Causal Learning Manner (2023) Recommendation with Search and Ranking |
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| 10 | Bo Peng 0009 | 44 | 3 | 49 $\mathop {\mathtt {HAM}}$HAM: Hybrid Associations Models for Sequential Recommendation (2022) Sequential Recommendation with User Modeling and Profiling 49 HAM: Hybrid Associations Models for Sequential Recommendation (Extended abstract) (2023) Sequential Recommendation with User Modeling and Profiling |
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| 11 | Yang Song 0008 | 44 | 3 | 49 LabelCraft: Empowering Short Video Recommendations with Automated Label Crafting (2024) Recommendation Systems and Evaluation 49 Enhancing Recommendation with Search Data in a Causal Learning Manner (2023) Recommendation with Search and Ranking |
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| 14 | Bowen Zheng 0005 COI: co-author | 43 | 3 | 49 Towards a More User-Friendly and Easy-to-Use Benchmark Library for Recommender Systems (2023) Recommendation Systems and Evaluation 49 Enhancing Sequential Recommender with Large Language Models for Joint Video and Comment Recommendation (2025) Sequential and Session-based Recommendation |
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| 16 | James Caverlee | 43 | 3 | 70 Quantifying and Mitigating Popularity Bias in Conversational Recommender Systems (2022) Conversational Recommendation Systems 48 Language Models as Semantic Augmenters for Sequential Recommenders (2026) Sequential and Session-based Recommendation |
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| 17 | Han Li 0005 | 43 | 3 | 51 Comprehensive List Generation for Multi-Generator Reranking (2025) Recommendation with Search and Ranking 49 RecFlow: An Industrial Full Flow Recommendation Dataset (2025) Recommendation Systems and Evaluation |
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| 18 | Jizhi Zhang | 43 | 3 | 60 Agentic Feedback Loop Modeling Improves Recommendation and User Simulation (2025) User Profile and Persona Modeling 45 Decoding Matters: Addressing Amplification Bias and Homogeneity Issue in Recommendations for Large Language Models (2024) Generative Recommendation and Item Tokenization |
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| 19 | Bo Chen 0023 | 42 | 3 | 49 ReLLa: Retrieval-enhanced Large Language Models for Lifelong Sequential Behavior Comprehension in Recommendation (2024) Sequential and Session-based Recommendation 49 A Comprehensive Survey on Automated Machine Learning for Recommendations (2024) Recommendation Systems and Evaluation |
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| 20 | Huifeng Guo | 42 | 3 | 49 AutoML for Deep Recommender Systems: Fundamentals and Advances (2023) Recommendation Systems and Evaluation 49 A Comprehensive Survey on Automated Machine Learning for Recommendations (2024) Recommendation Systems and Evaluation |
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| 21 | Lantao Hu | 42 | 3 | 51 Comprehensive List Generation for Multi-Generator Reranking (2025) Recommendation with Search and Ranking 51 Unsupervised Ranking Ensemble Model for Recommendation (2024) Recommendation with Search and Ranking |
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| 22 | Yimeng Bai | 42 | 3 | 49 Leveraging Watch-time Feedback for Short-Video Recommendations: A Causal Labeling Framework (2023) Recommendation Systems and Evaluation 49 LabelCraft: Empowering Short Video Recommendations with Automated Label Crafting (2024) Recommendation Systems and Evaluation |
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| 23 | Wei Guo 0006 | 42 | 3 | 50 Dataset Regeneration for Sequential Recommendation (2024) Recommendation Systems and Evaluation 49 User Behavior Modeling with Deep Learning for Recommendation: Recent Advances (2023) Recommendation Systems and Evaluation |
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| 25 | Yongxin Ni | 41 | 3 | 48 A Content-Driven Micro-Video Recommendation Dataset at Scale (2025) Recommendation Systems and Evaluation 46 An Image Dataset for Benchmarking Recommender Systems with Raw Pixels (2024) Recommendation Systems and Evaluation |
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| 27 | Chen Wang 0052 | 41 | 3 | 48 Cluster-Aware Item Prompt Learning for Session-Based Recommendation (2025) LLM-Enhanced Sequential Recommendation 45 Group-Aware Interest Disentangled Dual-Training for Personalized Recommendation (2023) Social and Group Recommendation |
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| 28 | Hao Liu 0078 | 41 | 3 | 47 WeaveRec: An LLM-Based Cross-Domain Sequential Recommendation Framework with Model Merging (2026) Efficiency and Deployment 40 Mitigating Distribution Shifts in Sequential Recommendation: An Invariance Perspective (2025) Contrastive and Self-Supervised Sequential Recommendation |
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| 29 | Gustavo Penha assigned | 40 | 3 | 72 What does BERT know about books, movies and music? Probing BERT for Conversational Recommendation (2020) Conversational Recommendation Systems 49 Contextualizing Spotify's Audiobook List Recommendations with Descriptive Shelves (2025) Recommendation Systems and Evaluation |
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| 30 | Julian J. McAuley | 40 | 3 | 82 Neighborhood-Based Collaborative Filtering for Conversational Recommendation (2024) Conversational Recommendation Systems 66 Reindex-Then-Adapt: Improving Large Language Models for Conversational Recommendation (2025) Conversational Recommendation Systems |
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| 31 | Yuta Saito | 40 | 3 | 46 Off-Policy Evaluation of Ranking Policies under Diverse User Behavior (2023) Recommendation with Search and Ranking 45 Evaluating the Robustness of Off-Policy Evaluation (2021) Recommendation Systems and Evaluation |
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| 32 | Min Hou 0004 | 40 | 3 | 47 Explainable Fashion Recommendation: A Semantic Attribute Region Guided Approach (2019) Explainable and Causal Recommendation 46 WeaveRec: An LLM-Based Cross-Domain Sequential Recommendation Framework with Model Merging (2026) Efficiency and Deployment |
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| 33 | Yang Zhang 0072 | 40 | 3 | 46 AlpsBench: An LLM Personalization Benchmark for Real-Dialogue Memorization and Preference Alignment (2026) Efficiency and Deployment 45 A Bi-Step Grounding Paradigm for Large Language Models in Recommendation Systems (2025) Generative Recommendation and Item Tokenization |
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| 34 | Jiancan Wu | 40 | 3 | 48 Customizing Language Models with Instance-wise LoRA for Sequential Recommendation (2024) Sequential and Session-based Recommendation 45 Towards Robust Alignment of Language Models: Distributionally Robustifying Direct Preference Optimization (2025) Preference Alignment and Optimization |
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| 35 | Junjie Zhang 0009 | 40 | 3 | 49 Towards a More User-Friendly and Easy-to-Use Benchmark Library for Recommender Systems (2023) Recommendation Systems and Evaluation 49 Frequency-Augmented Mixture-of-Heterogeneous-Experts Framework for Sequential Recommendation (2025) Sequential Recommendation with User Modeling and Profiling |
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| 38 | Jieming Zhu | 40 | 3 | 47 ROMA: Recommendation-Oriented Language Model Adaptation Using Multi-Modal Multi-Domain Item Sequences (2025) Sequential and Session-based Recommendation 46 Can LLMs Outshine Conventional Recommenders? A Comparative Evaluation (2025) Efficiency and Deployment |